Learning ServiceNow: Get started with ServiceNow administration and development

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Artikelzustand
Gut: Buch, das gelesen wurde, sich aber in einem guten Zustand befindet. Der Einband weist nur sehr ...
Book
1935
Book Title
Learning
ISBN
9781785883323
Kategorie

Über dieses Produkt

Product Identifiers

Publisher
Packt Publishing, The Limited
ISBN-10
1785883321
ISBN-13
9781785883323
eBay Product ID (ePID)
235254550

Product Key Features

Publication Year
2017
Subject
Industries / Computers & Information Technology, Systems Architecture / Distributed Systems & Computing, System Administration / General, Software Development & Engineering / General, Enterprise Applications / General
Number of Pages
356 Pages
Language
English
Publication Name
Learning Servicenow
Type
Textbook
Subject Area
Computers, Business & Economics
Author
Tim Woodruff
Format
Trade Paperback

Additional Product Features

Synopsis
IT Service management at your fingertipsAbout This Book* Leverage ServiceNow's capabilities to achieve improved service management and excellent results in your IT operations by following step-by-step, practical instructions* Build core administration, management, and maintenance skills with IT service management and IT operations management* Improve your workflow efficiency by designing and creating responsive and automated workflowsWho This Book Is ForThis book is for IT professionals and administrators who are planning to or are already trying to implement ServiceNow in their organization for Enterprise IT service management tasks.Some familiarity with web technologies (JavaScript) would be helpful. System administration experience is necessary.What You Will Learn* Acquire and configure your own free personal developer instance of ServiceNow* Read (and write!) clear, effective requirements for ServiceNow development* Avoid common pitfalls and missteps that could seriously impact future progress and upgradeability* Know how to troubleshoot when things go wrong using debugging tools* Discover developer "tips and tricks"* Pick up great tips from top ServiceNow development and administration professionals, and find out what they wish they knew when they were starting outIn DetailThis book shows you how to put important ServiceNow features to work in the real world. We will introduce key concepts and examples on managing and automating IT services, and help you build a solid foundation towards this new approach. We'll demonstrate how to effectively implement various system configurations within ServiceNow. We'll show you how to configure and administer your instance, and then move on to building strong user interfaces and creating powerful workflows.We also cover other key elements of ServiceNow, such as alerts and notifications, security, reporting, and custom development. You will learn how to improve your business' workflow, processes, and operational efficiency. By the end of this book, you will be able to successfully configure and manage ServiceNow within your organization.Style and approachThis book is a step-by-step practical tutorial to help you quickly deploy and configure ServiceNow in your organization.

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    The package arrived at a reasonable amount of time, by USPS mail. The book was wrapped and secured in bubble wrap inside a sturdy box. The book appearance, was as is as described in listing. Seller was communicative when I asked questions and had quick responses.
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    WOW! I am beyond impressed with this shop ans customer service. My books was estimated to arrive by October 1, then scheduled for September 30, to receive it this morning. Shocked and very impressed because it arrived earlier than expected. The textbook is exactly as described which is brand new in the original wrapping and was shipped and packaged perfectly for our crazy New England weather. Thank you so much and I highly recommend this seller for top tier products and customer service.
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    Item as described. Arrived quickly and price was good for international shipping. Packaging was a satchel and light bubble wrap that did not completely protect the item and it arrived with some dents but still in near-new condition. Thanks again!