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Unterricht im Dienst von Charlie Trotter (Lektionen von Charlie Trotter)
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Unterricht im Dienst von Charlie Trotter (Lektionen von Charlie Trotter)

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    Versand:
    Kostenlos USPS Media MailTM.
    Standort: North Smithfield, Rhode Island, USA
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    Lieferung zwischen Fr, 10. Okt und Fr, 17. Okt nach 94104 bei heutigem Zahlungseingang
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    eBay-Artikelnr.:146834316036

    Artikelmerkmale

    Artikelzustand
    Gut: Buch, das gelesen wurde, sich aber in einem guten Zustand befindet. Der Einband weist nur sehr ...
    Release Year
    2001
    ISBN
    9781580083157
    Kategorie

    Über dieses Produkt

    Product Identifiers

    Publisher
    Potter/Ten SPEED/Harmony/Rodale
    ISBN-10
    1580083153
    ISBN-13
    9781580083157
    eBay Product ID (ePID)
    1963027

    Product Key Features

    Book Title
    Lessons in Service from Charlie Trotter
    Number of Pages
    240 Pages
    Language
    English
    Publication Year
    2001
    Topic
    Individual Chefs & Restaurants, Customer Relations, Industrial Management, Industries / Hospitality, Travel & Tourism, Small Business
    Genre
    Cooking, Business & Economics
    Author
    Edmund Lawler
    Book Series
    Lessons from Charlie Trotter Ser.
    Format
    Hardcover

    Dimensions

    Item Height
    0.9 in
    Item Weight
    16.7 Oz
    Item Length
    9.1 in
    Item Width
    6 in

    Additional Product Features

    Intended Audience
    Trade
    LCCN
    2001-004439
    Reviews
    "No restaurant in America comes closer to delivering a flawless total dining experience." --Wine Spectator"Every day at the restaurant is a journey. We consider the day a success if we can answer yes to a simple question: 'Have we improved today?'" --Charlie Trotter, "No restaurant in America comes closer to delivering a flawless total dining experience." -Wine Spectator"Every day at the restaurant is a journey. We consider the day a success if we can answer yes to a simple question: ls"Have we improved today?'" -Charlie Trotter, "No restaurant in America comes closer to delivering a flawless total dining experience." -Wine Spectator"Every day at the restaurant is a journey. We consider the day a success if we can answer yes to a simple question: 'Have we improved today?'" -Charlie Trotter
    Dewey Edition
    21
    Dewey Decimal
    647.95/068
    Synopsis
    Named America's Best Restaurant by Wine Spectator, Charlie Trotter's is built on four fundamental pillars -- food, wine, ambience, and service -- which combine to create a truly transcendent dining experience. Before opening his eponymous Chicago restaurant, Chef Trotter formed what would become the foundation of his business by dining in the finest restaurants in the world, tasting expertly prepared dishes, sampling carefully chosen wines, and watching the subtle yet purposeful dance between chefs, servers, and guests. He quickly discovered that even the most exquisite food can't make up for lackluster service., In the second book in the Lessons from Charlie Trotter series, the lauded chef shares his strategies for success in this guide on how to give the ultimate dining experience. As winner of the James Beard Foundation's Outstanding Restaurant Award, Charlie Trotter and his service staff run what many consider to be America's finest restaurant. But it's not just about food in this renowned Chicago hot spot. It's about a subtle relationship between food, wine, ambiance, and service-a relationship Trotter has perfected by hiring passionate staff with the ability to surpass his incredibly high standards. In LESSONS IN SERVICE, journalist Edmund Lawler reveals the secrets behind Trotter's unequaled success and shows other businesses how to improve their levels of service. From unconventional motivational techniques, staff empowerment, and mentoring to role playing, preservice meetings, and an obsessive pursuit of excellence-Trotter leaves nothing to chance. The service is a nightly ballet that leaves guests feeling pampered, educated, and of course, wonderfully satisfied. Follow the advice of Charlie Trotter, and no matter what your business, your customers will keep coming back again and again. . Charlie Trotter's was nominated for the James Beard Foundation's 2001 Outstanding Service Award, and the restaurant received the Beard Foundation's Best Restaurant in America Award in 2000. . Charlie Trotter's books have sold over 300,000 copies., In the second book in the Lessons from Charlie Trotter series, the lauded chef shares his strategies for success in this guide on how to give the ultimate dining experience. As winner of the James Beard Foundation's Outstanding Restaurant Award, Charlie Trotter and his service staff run what many consider to be America's finest restaurant. But it's not just about food in this renowned Chicago hot spot. It's about a subtle relationship between food, wine, ambiance, and service--a relationship Trotter has perfected by hiring passionate staff with the ability to surpass his incredibly high standards. In LESSONS IN SERVICE, journalist Edmund Lawler reveals the secrets behind Trotter's unequaled success and shows other businesses how to improve their levels of service. From unconventional motivational techniques, staff empowerment, and mentoring to role playing, preservice meetings, and an obsessive pursuit of excellence--Trotter leaves nothing to chance. The service is a nightly ballet that leaves guests feeling pampered, educated, and of course, wonderfully satisfied. Follow the advice of Charlie Trotter, and no matter what your business, your customers will keep coming back again and again. - Charlie Trotter's was nominated for the James Beard Foundation's 2001 Outstanding Service Award, and the restaurant received the Beard Foundation's Best Restaurant in America Award in 2000. - Charlie Trotter's books have sold over 300,000 copies.
    LC Classification Number
    TX911.3.M27L417 2001

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