Biff : Quick Responses to High-Conflict People, Their Personal Attacks, Hostile
US $4,99US $4,99
Fr, 01. Aug, 14:33Fr, 01. Aug, 14:33
Bild 1 von 2
Galerie
Bild 1 von 2
Ähnlichen Artikel verkaufen?
Biff : Quick Responses to High-Conflict People, Their Personal Attacks, Hostile
US $4,99
Ca.CHF 3,96
Preisvorschlag akzeptiert
oder Preisvorschlag
Artikelzustand:
Gut
Buch, das gelesen wurde, sich aber in einem guten Zustand befindet. Der Einband weist nur sehr geringfügige Beschädigungen auf, wie z.B. kleinere Schrammen, er hat aber weder Löcher, noch ist er eingerissen. Bei gebundenen Büchern ist der Schutzumschlag möglicherweise nicht mehr vorhanden. Die Bindung weist geringfügige Gebrauchsspuren auf. Die Mehrzahl der Seiten ist unbeschädigt, das heißt, es gibt kaum Knitter oder Einrisse, es wurden nur in geringem Maße Bleistiftunterstreichungen im Text vorgenommen, es gibt keine Textmarkierungen und die Randbereiche sind nicht beschrieben. Alle Seiten sind vollständig vorhanden. Genauere Einzelheiten sowie eine Beschreibung eventueller Mängel entnehmen Sie bitte dem Angebot des Verkäufers.
Oops! Looks like we're having trouble connecting to our server.
Refresh your browser window to try again.
Versand:
US $4,47 (ca. CHF 3,55) USPS Media MailTM.
Standort: San Antonio, Texas, USA
Lieferung:
Lieferung zwischen Fr, 24. Okt und Do, 30. Okt nach 94104 bei heutigem Zahlungseingang
Rücknahme:
Keine Rücknahme.
Zahlungen:
Sicher einkaufen
Der Verkäufer ist für dieses Angebot verantwortlich.
eBay-Artikelnr.:155761879982
Artikelmerkmale
- Artikelzustand
- ISBN
- 9781936268726
Über dieses Produkt
Product Identifiers
Publisher
HIGH Conflict Institute Press
ISBN-10
1936268728
ISBN-13
9781936268726
eBay Product ID (ePID)
201610617
Product Key Features
Number of Pages
176 Pages
Publication Name
Biff : Quick Responses to High-Conflict People, Their Personal Attacks, Hostile Email and Social Media Meltdowns
Language
English
Publication Year
2014
Subject
Human Resources & Personnel Management, Web / Social Media, Communication & Social Skills, Personality, Interpersonal Relations
Type
Textbook
Subject Area
Computers, Self-Help, Psychology, Business & Economics
Format
Trade Paperback
Dimensions
Item Height
0.4 in
Item Weight
8.1 Oz
Item Length
8.5 in
Item Width
5.5 in
Additional Product Features
Edition Number
2
Intended Audience
Trade
LCCN
2014-014444
Dewey Edition
23
Reviews
"I used Bill Eddy to deal with a very difficult personnel situation. I implemented his advice. Instead of pursuing endless, frustrating conflict and confrontation, I adopted an entirely different approach, with excellent results. Bill gave me a pathway when I thought all roads were blocked." -- Dan Solin, author of the Smartest series of books, "I used Bill Eddy to deal with a very difficult personnel situation. I implemented his advice. Instead of pursuing endless, frustrating conflict and confrontation, I adopted an entirely different approach, with excellent results. Bill gave me a pathway when I thought all roads were blocked." — Dan Solin, author of the Smartest series of books
Illustrated
Yes
Dewey Decimal
303.6/9
Table Of Content
Chapter One High-Conflict People and Blamespeak Chapter Two Writing a BIFF Response Chapter Three Avoid Admonishments, Advice and Apologies Chapter Four BIFFs for Friends and Family (and Ex's) Chapter Five Neighbors Chapter Six In the Workplace Chapter Seven Business and Professions Chapter Eight Organizations and Governments Chapter Nine Politicians Chapter Ten Coaching for BIFF Responses Chapter Eleven You Decide... References About the Author
Synopsis
We live in an age of rapid change and instant communication. We also live in a Culture of Blame and Disrespect, creating a need to manage our responses to high-conflict people. A BIFF Response can be applied in any communication anywhere - online, social media, in a letter or even in person. It can be used at work, earning you respect and success. It can help you get along with difficult family members, friends, neighbors and others anywhere in your life. BIFF was designed to protect you and your reputation by responding quickly and civilly to people who treat you rudely, while being reasonable in return. BIFF stands for Brief, Informative, Friendly, and Firm. A BIFF response is easy to remember, but hard to do. It takes practice! This little book gives over 20 examples of BIFF responses for all areas of life--plus additional tips to help you deal with high-conflict people anywhere. This Second Edition includes a new chapter on Coaching for BIFF Responses. Anyone can use this method to help someone else with a BIFF response - by asking 10 simple questions to make it even more effective. Another helpful tool to shift high-conflict people from blaming to problem-solving is So, What's Your Proposal: Shifting High-Conflict People from Blaming to Problem-Solving , also by Bill Eddy. Bill Eddy, LCSW, Esq. , is a lawyer, therapist, mediator, author, and president of High Conflict Institute. He developed the "high conflict personality" theory and has become an international expert on managing disputes involving high-conflict personalities and personality disorders., We live in an age of rapid change and instant communication. We also live in a Culture of Blame and Disrespect, creating a need to manage our responses to high-conflict people. A BIFF Response can be applied in any communication anywhere - online, social media, in a letter or even in person. It can be used at work, earning you respect and success. It can help you get along with difficult family members, friends, neighbors and others anywhere in your life. BIFF was designed to protect you and your reputation by responding quickly and civilly to people who treat you rudely, while being reasonable in return. BIFF stands for Brief, Informative, Friendly, and Firm. A BIFF response is easy to remember, but hard to do. It takes practice This little book gives over 20 examples of BIFF responses for all areas of life--plus additional tips to help you deal with high-conflict people anywhere. This Second Edition includes a new chapter on Coaching for BIFF Responses. Anyone can use this method to help someone else with a BIFF response - by asking 10 simple questions to make it even more effective. Another helpful tool to shift high-conflict people from blaming to problem-solving is So, What's Your Proposal: Shifting High-Conflict People from Blaming to Problem-Solving , also by Bill Eddy. Bill Eddy, LCSW, Esq. , is a lawyer, therapist, mediator, author, and president of High Conflict Institute. He developed the "high conflict personality" theory and has become an international expert on managing disputes involving high-conflict personalities and personality disorders., BIFF IS A GAME CHANGER FOR COMMUNICATING WITH PEOPLE WITH HIGH CONFLICT PERSONALITIES We live in an age of rapid change and instant communication. We also live in a Culture of Blame and Disrespect, creating a need to manage our responses to high conflict people (HCPs). A BIFF Response® can be applied in any communication anywhere: in an email, a text message, on social media, or in a letter. It can be used at work, earning you respect and success. It can help you get along with difficult family members, friends, neighbors, and others anywhere in your life. BIFF was designed to protect you and your reputation by responding quickly and civilly to people who treat you rudely while being reasonable in return. BIFF stands for Brief, Informative, Friendly, and Firm. A BIFF response is easy to remember, but hard to do. It takes practice! This first book in the Conflict Communication Series is for anyone dealing with high conflict written communications. Complete with instructions in the four-step BIFF method, and numerous practical examples, readers will learn the intricacies of stopping the back-and-forth messages and ultimately contain the conflict. (If you need to use BIFF with a co-parent, BIFF for CoParent Communication is just for you! And BIFF at Work is perfect for workplace communication.) This Second Edition includes a new chapter on Coaching for BIFF Responses . Anyone can use this coaching method to help someone else with a BIFF communication by asking 10 simple questions to make it even more effective. Then learn the EAR Statement(tm) technique in Calming Upset People with EAR for communicating in person (verbally) in high-conflict situations or with any upset person. An EAR Statement can calm an angry or upset person in seconds!, The BIFF communication technique protects your reputation and reduces conflict when high-conflict people attack via email, social media and in-person.
LC Classification Number
HM1126.E33 2014
Artikelbeschreibung des Verkäufers
Info zu diesem Verkäufer
thebooknook53
100% positive Bewertungen•223 Artikel verkauft
Angemeldet als privater VerkäuferDaher finden verbraucherschützende Vorschriften, die sich aus dem EU-Verbraucherrecht ergeben, keine Anwendung. Der eBay-Käuferschutz gilt dennoch für die meisten Käufe.
Verkäuferbewertungen (88)
Dieser Artikel (1)
Alle Artikel (88)
- s***u (291)- Bewertung vom Käufer.Letzte 6 MonateBestätigter KaufPrompt shipment, carefully packed book. Thank you!Antwort von thebooknook53- Verkäufer thebooknook53 hat auf Bewertung reagiert.- Verkäufer thebooknook53 hat auf Bewertung reagiert.Was a pleasure doing business with you, thank you for your purchase!!!
- w***g (51)- Bewertung vom Käufer.Letzte 6 MonateBestätigter KaufWow, I’m absolutely thrilled with this purchase! The book arrived lightning-fast, and it’s in exactly the condition the seller promised—couldn’t ask for better! I’m totally in love with the book itself, and the whole experience has me over the moon. The seller is fantastic—spot-on with their description, packed the book with so much care, and got it to me even earlier than expected. I’m beyond happy and can’t recommend this seller enough! Quality og the item was great, and gave it great value.Antwort von thebooknook53- Verkäufer thebooknook53 hat auf Bewertung reagiert.- Verkäufer thebooknook53 hat auf Bewertung reagiert.Thank you so much for your kind words, it makes me so happy to know my customers are happy! it was a pleasure doing business with you, your the best!!! <3
- h***w (1798)- Bewertung vom Käufer.Letzte 6 MonateBestätigter KaufFast shipping, packed well, as described, good value, good sellerAntwort von thebooknook53- Verkäufer thebooknook53 hat auf Bewertung reagiert.- Verkäufer thebooknook53 hat auf Bewertung reagiert.A+++ customer!!! Thank you for your purchase!!!I Rode The Red Horse Secretariat Belmont Race Barbara M. Libby FIRST EDITION (Nr. 156132460341)
- s***u (291)- Bewertung vom Käufer.Letzte 6 MonateBestätigter KaufPrompt shipment, carefully packed book. Thank you!Antwort von thebooknook53- Verkäufer thebooknook53 hat auf Bewertung reagiert.- Verkäufer thebooknook53 hat auf Bewertung reagiert.Was a pleasure doing business with you, thank you for your purchase!!!