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J-B CCL (Center for Creative Leadership) Ser.: Feedback That Works
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Standort: Westland, Michigan, USA
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eBay-Artikelnr.:185754527852
Artikelmerkmale
- Artikelzustand
- ISBN
- 9781882197583
Über dieses Produkt
Product Identifiers
Publisher
Wiley & Sons, Incorporated, John
ISBN-10
1882197585
ISBN-13
9781882197583
eBay Product ID (ePID)
48253112
Product Key Features
Number of Pages
38 Pages
Publication Name
Feedback That Works : How to Build and Deliver Your Message
Language
English
Publication Year
2007
Subject
Leadership, General
Type
Textbook
Subject Area
Business & Economics, Psychology
Series
JB Ccl (Center for Creative Leadership) Ser.
Format
Trade Paperback
Dimensions
Item Height
0.2 in
Item Weight
2.5 Oz
Item Length
8.8 in
Item Width
5.8 in
Additional Product Features
Intended Audience
Scholarly & Professional
Dewey Edition
23
Series Volume Number
88
Dewey Decimal
658.4/5
Table Of Content
7 What Is Effective Feedback? 9 Ten Common Mistakes in Giving Feedback 12 Developing Effective Feedback Skills Capture the Situation Describe the Behavior Deliver the Impact 21 Maintaining the Message 23 Putting It All Together 25 The Dozen Do's and Don'ts of Effective Feedback 26 Words with Impact 27 Suggested Readings 28 Background 29 Key Point Summary
Synopsis
Whatever level you occupy in an organization, from line manager to senior executive to team leader, the skill of giving meaningful and effective feedback is an important component to helping other people develop and to getting the job done. Creating and delivering a specific message based on observed performance is key to effective feedback. Your feedback should enable the receiver to walk away understanding exactly what he or she did and what impact it had on you. When the result is this specific and this direct, there is a better chance that the person getting the feedback will be motivated to begin, continue, or stop behaviors that affect performance. This guidebook explains how to deliver effective feedback by showing how to build your message, when to deliver it, and how to communicate it. By using the methods and examples in this guidebook, your feedback becomes a tool for development--for others and for yourself., Whatever level you occupy in an organization, from line manager to senior executive to team leader, the skill of giving meaningful and effective feedback is an important component to helping other people develop and to getting the job done. Creating and delivering a specific message based on observed performance is key to effective feedback., This is the first edition of this title. A revised edition has now been released (9781604919219). Providing feedback to others about their performance is a key developmental experience. But not all feedback is effective in making the best use of that experience. This guidebook demonstrates the foundation for effective feedback practice, walking the reader through, step by step and in detail, the feedback method used at CCL. For anyone who wants to get better at giving feedback to anyone, whether they be a peer, direct report, or boss, this guidebook demonstrates how to create an effective message with real impact.
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