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RESTAURANT TRAININGSHANDBUCH: EIN KOMPLETTES RESTAURANTTRAINING von Jeffrey D Schim

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Neu: Neues, ungelesenes, ungebrauchtes Buch in makellosem Zustand ohne fehlende oder beschädigte ...
ISBN-10
1530868467
Publication Name
CreateSpace Independent Publishing Platform
Type
Paperback
ISBN
9781530868469
Book Title
Restaurant Training Manual : A Complete Restaurant Training Manual - Management, Servers, Bartenders, Barbacks, Greeters, Cooks Prep Cooks and Dishwashers
Publisher
CreateSpace
Item Length
11 in
Publication Year
2016
Format
Trade Paperback
Language
English
Item Height
0.7 in
Author
Jeffrey Schim
Genre
Business & Economics
Topic
Training
Item Weight
30.9 Oz
Item Width
8.5 in
Number of Pages
304 Pages

Über dieses Produkt

Product Identifiers

Publisher
CreateSpace
ISBN-10
1530868467
ISBN-13
9781530868469
eBay Product ID (ePID)
238101838

Product Key Features

Book Title
Restaurant Training Manual : A Complete Restaurant Training Manual - Management, Servers, Bartenders, Barbacks, Greeters, Cooks Prep Cooks and Dishwashers
Number of Pages
304 Pages
Language
English
Topic
Training
Publication Year
2016
Genre
Business & Economics
Author
Jeffrey Schim
Format
Trade Paperback

Dimensions

Item Height
0.7 in
Item Weight
30.9 Oz
Item Length
11 in
Item Width
8.5 in

Additional Product Features

Intended Audience
Trade
Synopsis
Whether you are a new restaurant or an existing restaurant, the restaurant training manual will be the perfect guide to train your management and staff members. This guide covers all aspects of restaurant management and operations. This training manual goes into detail on how to provide top notch customer service, kitchen and food preparation, tracking inventory and sales, managing food and labor cost, how to be prepared for emergencies and daily restaurant operations. Use different sections in this manual to train cooks, prep cooks, dishwashers, servers, greeters, bartenders and barbacks. We recommend using the entire manual to train managers since they need to know all the areas in the restaurant.The information in this manual has been used in many successful restaurants. The material in this manual was created by individuals who worked in the restaurant industry and know how to create a thriving business with exceptional customer service.The manual includes the following management topics: -Orientation-Sexual Harassment-Open Door Policy-Minor Laws-What Makes a Great Manager?-Manager Job Description-Hiring and Termination Procedures-Interviewing and Hiring Process-Application and Hiring-Do's and Don'ts of Hiring-Interviewing Process-Suspending/Terminating Employees-The Manager's Walk-through and Figure Eights-Opening/Closing Manager Responsibilities-Opening Manager Responsibilities-Closing Manager Responsibilities-Restaurant Pre-Shift Alley Rally-Call Outs-Communication Skills-How to Read Body Language-The Customer's Eyes-How to Prevent Guest Complaints-Guest Recovery-Restaurant Safety-Flow of Food-Food Safety & Allergens-Time & Temperature-Food Borne Illness-Cash Procedures & Bank Deposits-Manager Computer Functions-Bookkeeping-Management Cash Register Audits-Management Safe Fund Audits-Management Perpetual Inventory Audit-Labor and Food Cost Awareness-Food Cost Awareness & Inventory-Food Cost Awareness & Theft-Food Cost Awareness & Preventive Measures-Restaurant Prime Cost-Restaurant Emergency Procedures-Refrigerator Units / Freezer Units Procedures-Robberies-Fires-Responsibility of Owner/Employer, Whether you are a new restaurant or an existing restaurant, the restaurant training manual will be the perfect guide to train your management and staff members. This guide covers all aspects of restaurant management and operations. This training manual goes into detail on how to provide top notch customer service, kitchen and food preparation, tracking inventory and sales, managing food and labor cost, how to be prepared for emergencies and daily restaurant operations. Use different sections in this manual to train cooks, prep cooks, dishwashers, servers, greeters, bartenders and barbacks. We recommend using the entire manual to train managers since they need to know all the areas in the restaurant.The information in this manual has been used in many successful restaurants. The material in this manual was created by individuals who worked in the restaurant industry and know how to create a thriving business with exceptional customer service.The manual includes the following management topics:* Orientation * Sexual Harassment * Open Door Policy * Minor Laws * What Makes a Great Manager?* Manager Job Description * Hiring and Termination Procedures * Interviewing and Hiring Process * Application and Hiring * Do's and Don'ts of Hiring * Interviewing Process * Suspending/Terminating Employees * The Manager's Walk-through and Figure Eights * Opening/Closing Manager Responsibilities * Opening Manager Responsibilities * Closing Manager Responsibilities * Restaurant Pre-Shift Alley Rally * Call Outs * Communication Skills * How to Read Body Language * The Customer's Eyes * How to Prevent Guest Complaints * Guest Recovery * Restaurant Safety * Flow of Food * Food Safety & Allergens * Time & Temperature * Food Borne Illness * Cash Procedures & Bank Deposits * Manager Computer Functions * Bookkeeping * Management Cash Register Audits * Management Safe Fund Audits * Management Perpetual Inventory Audit * Labor and Food Cost Awareness * Food Cost Awareness & Inventory * Food Cost Awareness & Theft * Food Cost Awareness & Preventive Measures * Restaurant Prime Cost * Restaurant Emergency Procedures * Refrigerator Units / Freezer Units Procedures * Robberies * Fires * Responsibility of Owner/Employer
As told to
Schim, Donna

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