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Der Krisenmanager: Risiko und Verantwortung gegenüberstehe n Otto Lerbinger - Taschenbuch
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Buch mit deutlichen Gebrauchsspuren. Der Einband kann einige Beschädigungen aufweisen, ist aber in seiner Gesamtheit noch intakt. Die Bindung ist möglicherweise leicht beschädigt, in ihrer Gesamtheit aber noch intakt. In den Randbereichen wurden evtl. Notizen gemacht, der Text kann Unterstreichungen und Markierungen enthalten, es fehlen aber keine Seiten und es ist alles vorhanden, was für die Lesbarkeit oder das Verständnis des Textes notwendig ist. Genauere Einzelheiten sowie eine Beschreibung eventueller Mängel entnehmen Sie bitte dem Angebot des Verkäufers.
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eBay-Artikelnr.:255315554869
Artikelmerkmale
- Artikelzustand
- Akzeptabel
- Hinweise des Verkäufers
- Country/Region of Manufacture
- United States
- Subject Area
- Business Informatics
- Educational Level
- Adult & Further Education
- Subject
- Management, Crisis Studies & Mitigation
- Level
- Beginner, Intermediate, Advanced
- ISBN
- 9780805823875
Über dieses Produkt
Product Identifiers
Publisher
Routledge
ISBN-10
0805823875
ISBN-13
9780805823875
eBay Product ID (ePID)
862949
Product Key Features
Number of Pages
400 Pages
Language
English
Publication Name
Crisis Manager : Facing Risk and Responsibility
Publication Year
1997
Subject
Communication Studies, Decision-Making & Problem Solving, Management
Type
Textbook
Subject Area
Language Arts & Disciplines, Business & Economics
Series
Routledge Communication Ser.
Format
Uk-B Format Paperback
Dimensions
Item Height
0.8 in
Item Weight
17.6 Oz
Item Length
8.9 in
Item Width
6.1 in
Additional Product Features
Intended Audience
Scholarly & Professional
LCCN
96-029388
TitleLeading
The
Dewey Edition
20
Dewey Decimal
658.4
Table Of Content
Part I: Communication in an Era of Crises An Era of Crises Contingency Planning: Preparing for the Worst Communicating During and After a Crisis Part II: Managing Seven Types of Crises Natural Crises Technological Crises Confrontation Crisis Crises of Malevolence Crises of Skewed Management Values Crises of Deception Crises of Management Misconduct Part III: Improving Management Performance Risk Management and Communication Ethics: A Moral Code for Executives Issues Management and Stakeholder Relationships Part IV: Conclusions The Crisis Manager
Synopsis
As crises become more numerous, visible, and calamitous, organizations have no choice but to accept them as an inescapable reality that must be factored into their planning and decision making. This book is written for present and future crisis managers--men and women who will be drawn into that inevitable occurrence and whose performance will determine their organization's future as well as their own. It is also written for all managers because the lessons learned in crisis management add to their qualifications as policymakers and decision makers. Organized into four parts, this book: * provides a classification of seven crisis types that enables a manager faced with a crisis to place it within the most relevant category and apply the recommended strategies; * supplements the recommended strategies on how to improve management performance so that future crises can be averted; * examines the causes that lead up to crises, enabling a manager to take preventive action; * recognizes the central role of crisis communication when a crisis event occurs; * assigns critical importance to the impact of a crisis on an organization's reputation--an intangible asset that affects the long-term value and profitability of an organization; and * urges managers on all levels and different functional areas of an organization to become familiar with crisis management so they know how their actions can prevent or mitigate crises. ntive action; * recognizes the central role of crisis communication when a crisis event occurs; * assigns critical importance to the impact of a crisis on an organization's reputation--an intangible asset that affects the long-term value and profitability of an organization; and * urges managers on all levels and different functional areas of an organization to become familiar with crisis management so they know how their actions can prevent or mitigate crises., As crises become more numerous, visible, and calamitous, organizations have no choice but to accept them as an inescapable reality that must be factored into their planning and decision making. This book is written for present and future crisis managers--men and women who will be drawn into that inevitable occurrence and whose performance will determine their organization's future as well as their own. It is also written for all managers because the lessons learned in crisis management add to their qualifications as policymakers and decision makers. Organized into four parts, this book: * provides a classification of seven crisis types that enables a manager faced with a crisis to place it within the most relevant category and apply the recommended strategies; * supplements the recommended strategies on how to improve management performance so that future crises can be averted; * examines the causes that lead up to crises, enabling a manager to take preventive action; * recognizes the central role of crisis communication when a crisis event occurs; * assigns critical importance to the impact of a crisis on an organization's reputation--an intangible asset that affects the long-term value and profitability of an organization; and * urges managers on all levels and different functional areas of an organization to become familiar with crisis management so they know how their actions can prevent or mitigate crises.
LC Classification Number
HD49.L468 1997
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