QBQ! The Question Behind the Question: Practicing Personal Accountability at Wor
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eBay-Artikelnr.:277072166191
Artikelmerkmale
- Artikelzustand
- ISBN
- 9780399152337
Über dieses Produkt
Product Identifiers
Publisher
Penguin Publishing Group
ISBN-10
0399152334
ISBN-13
9780399152337
eBay Product ID (ePID)
30755586
Product Key Features
Book Title
Qbq! the Question Behind the Question : Practicing Personal Accountability at Work and in Life
Number of Pages
160 Pages
Language
English
Publication Year
2004
Topic
Christian Life / General, Decision-Making & Problem Solving, General, Development / Business Development, Self-Management / Stress Management
Illustrator
Yes
Genre
Religion, Self-Help, Education, Psychology, Business & Economics
Format
Hardcover
Dimensions
Item Height
0.7 in
Item Weight
10 oz
Item Length
8.5 in
Item Width
5.7 in
Additional Product Features
Intended Audience
Trade
LCCN
2004-044733
Dewey Edition
22
Grade From
Twelfth Grade
Dewey Decimal
153.8/3
Grade To
UP
Table Of Content
Introduction: What Ever Happened to... 1. A Picture of Personal Accountability 2. Making Better Choices 3. QBQ! The Question Behind the Question 4. Don't Ask "Why?" 5. The Victim 6. "Why Is This Happening to Me?" 7. "Why Do We Have to Go Through All This Change?" 8. "Why Don't They Communicate Better?" 9. Don't Ask "When?" 10. Procrastination: The Friend of Failure 11. "When Will We Get More Tools and Better Systems?" 12. "When Are We Going to Hear Something New?" 13. Don't Ask "Who?" 14. A Poor Sailor Blames the Wind 15. Silos 16. Beat the Ref 17. "Who Dropped the Ball?" 18. Ownership 19. The Foundation of Teamwork 20. Making Accountability Personal: All QBQs Contain an "I" 21. I Can Only Change Me 22. "He Didn't, I Did" 23. "When Will Others Walk Their Talk?" 24. An Integrity Test 25. The Power of One 26. A QBQ Twist 27. Will the Real Role Models Please Stand Up! 28. Practicing Personal Accountability: All QBQs Focus on Action 29. The Risk of Doing Nothing 30. "Thanks for Shopping at the Home Depot!" 31. Leaders at All Levels 32. The Cornerstone of Leadership 33. Accountability and Boundaries 34. A Great List of Lousy Questions 35. The Spirit of the QBQ 36. Wisdom 37. We Buy Too Many Books 38. A Final Picture 39. The Motor of Learning QBQ FAQs Getting More OUt of the QBQ
Synopsis
The lack of personal accountability is a problem that has resulted in an epidemic of blame, victim thinking, complaining, and procrastination. No organization--or individual--can successfully compete in the marketplace, achieve goals and objectives, provide outstanding service, engage in exceptional teamwork, or develop people without personal accountability. John G. Miller believes that the troubles that plague organizations cannot be solved by pointing fingers and blaming others. Rather, the real solutions are found when each of us recognizes the power of personal accountability. In QBQ The Question Behind the Question (R) , Miller explains how negative, ill-focused questions like "Why do we have to go through all this change?" and "Who dropped the ball?" represent a lack of personal accountability. Conversely, when we ask better questions--QBQs--such as "What can I do to contribute?" or "How can I help solve the problem?" our lives and our organizations are transformed. THE QBQ PROMISE This remarkable and timely book provides a practical method for putting personal accountability into daily actions, with astonishing results: problems are solved, internal barriers come down, service improves, teams thrive, and people adapt to change more quickly. QBQ is an invaluable resource for anyone seeking to learn, grow, and change. Using this tool, each of us can add tremendous worth to our organizations and to our lives by eliminating blame, victim-thinking, and procrastination. QBQ was written more than a decade ago and has helped countless readers practice personal accountability at work and at home. This version features a new foreword, revisions and new material throughout, and a section of FAQs that the author has received over the years., The lack of personal accountability is a problem that has resulted in an epidemic of blame, victim thinking, complaining, and procrastination. No organization--or individual--can successfully compete in the marketplace, achieve goals and objectives, provide outstanding service, engage in exceptional teamwork, or develop people without personal accountability. John G. Miller believes that the troubles that plague organizations cannot be solved by pointing fingers and blaming others. Rather, the real solutions are found when each of us recognizes the power of personal accountability. In QBQ! The Question Behind the Question ® , Miller explains how negative, ill-focused questions like "Why do we have to go through all this change?" and "Who dropped the ball?" represent a lack of personal accountability. Conversely, when we ask better questions--QBQs--such as "What can I do to contribute?" or "How can I help solve the problem?" our lives and our organizations are transformed. THE QBQ! PROMISE This remarkable and timely book provides a practical method for putting personal accountability into daily actions, with astonishing results: problems are solved, internal barriers come down, service improves, teams thrive, and people adapt to change more quickly. QBQ! is an invaluable resource for anyone seeking to learn, grow, and change. Using this tool, each of us can add tremendous worth to our organizations and to our lives by eliminating blame, victim-thinking, and procrastination. QBQ! was written more than a decade ago and has helped countless readers practice personal accountability at work and at home. This version features a new foreword, revisions and new material throughout, and a section of FAQs that the author has received over the years.
LC Classification Number
BF611.M55 2004
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