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Gut: Buch, das gelesen wurde, sich aber in einem guten Zustand befindet. Der Einband weist nur sehr ...
Book Title
Choice Matters: How Healthcare Consumers Make Decisions (and Why
Publication Date
2018-07-18
Pages
264
ISBN
9780190886134
Kategorie

Über dieses Produkt

Product Identifiers

Publisher
Oxford University Press, Incorporated
ISBN-10
0190886137
ISBN-13
9780190886134
eBay Product ID (ePID)
13038256923

Product Key Features

Number of Pages
264 Pages, 272 Pages
Publication Name
Choice Matters : How Healthcare Consumers Make Decisions (and Why Clinicians and Managers Should Care)
Language
English
Publication Year
2018
Subject
Administration, Public Health, Health Care Delivery, Consumer Behavior, Decision-Making & Problem Solving
Type
Textbook
Subject Area
Education, Business & Economics, Medical
Author
Gordon Moore, Emily Boudreau, John A. Quelch
Format
Trade Paperback

Dimensions

Item Height
0.6 in
Item Weight
13.7 Oz
Item Length
9.1 in
Item Width
6.1 in

Additional Product Features

Intended Audience
Scholarly & Professional
LCCN
2018-000070
Illustrated
Yes
Table Of Content
Section 1 Introduction 1. Introducing Choice Section 2 Consumer Choice in the Healthcare System 2. Is Healthcare Special? 3. Conditions for Creating a Consumer Market Section 3 How Consumers Choose 4. The Decision-Making Process 5. The Six E's of Consumer Decision-Making Section 4 Responding to Consumer Choice 6. Consumer Segmentation Strategies 7. Making a Consumer Choice 'System' Work About the Authors Index
Synopsis
The direct-to-consumer business model has transformed how people seek out goods and services from music to mortgages. So what happens now that the revolution has come for healthcare? While consumers have begun to insist on healthcare that is as convenient and personalized as nearly every other good or service they purchase, most healthcare provider organizations, physicians, and insurance companies remain woefully unprepared to meet this demand. Choice Matters is the healthcare sector's guide to understanding and delivering the brand of consumer-centered care that is an imperative for the Zocdoc age. Drawing on the authors' diverse backgrounds in medicine, business, and public policy, this practically-oriented resource offers an on-the-ground introduction for clinicians and managers to better understand:* The differences between healthcare and other consumer-driven markets* What factors are most important for consumers in seeking care providers* How consumers make decisions about healthcare* The system-wide effects of increased consumer choice in healthcare* The important distinction between patients and consumersBy celebrating the possibilities inherent to consumer-centered healthcare, Choice Matters offers a refreshing, empirically informed take on how healthcare in the United States can flourish, not wither, in the new economy., The direct-to-consumer business model has transformed how people seek out goods and services from music to mortgages. So what happens now that the revolution has come for healthcare? While consumers have begun to insist on healthcare that is as convenient and personalized as nearly every other good or service they purchase, most healthcare provider organizations, physicians, and insurance companies remain woefully unprepared to meet this demand. Choice Matters is the healthcare sector's guide to understanding and delivering the brand of consumer-centered care that is an imperative for the Zocdoc age. Drawing on the authors' diverse backgrounds in medicine, business, and public policy, this practically-oriented resource offers an on-the-ground introduction for clinicians and managers to better understand: Â- The differences between healthcare and other consumer-driven markets Â- What factors are most important for consumers in seeking care providers Â- How consumers make decisions about healthcare Â- The system-wide effects of increased consumer choice in healthcare Â- The important distinction between patients and consumers By celebrating the possibilities inherent to consumer-centered healthcare, Choice Matters offers a refreshing, empirically informed take on how healthcare in the United States can flourish, not wither, in the new economy., Choice Matters is the healthcare sector's guide to understanding and delivering the brand of consumer- centered care that is an imperative for the Zocdoc age. Drawing on the authors' diverse backgrounds in medicine, business, and public policy, this practically-oriented resource offers an on-the-ground introduction for clinicians and managers to better understand:  The differences between healthcare and other consumer-driven markets  What factors are most important for consumers in seeking care providers  How consumers make decisions about healthcare  The system-wide effects of increased consumer choice in healthcare  The important distinction between patients and consumers By celebrating the possibilities inherent to consumer-centered healthcare, Choice Matters offers a refreshing, empirically informed take on how healthcare in the United States can flourish, not wither, in the new economy., The direct-to-consumer business model has transformed how people seek out goods and services from music to mortgages. So what happens now that the revolution has come for healthcare? While consumers have begun to insist on healthcare that is as convenient and personalized as nearly every other good or service they purchase, most healthcare provider organizations, physicians, and insurance companies remain woefully unprepared to meet this demand. Choice Matters is the healthcare sector's guide to understanding and delivering the brand of consumer-centered care that is an imperative for the Zocdoc age. Drawing on the authors' diverse backgrounds in medicine, business, and public policy, this practically-oriented resource offers an on-the-ground introduction for clinicians and managers to better understand:· The differences between healthcare and other consumer-driven markets· What factors are most important for consumers in seeking care providers· How consumers make decisions about healthcare· The system-wide effects of increased consumer choice in healthcare· The important distinction between patients and consumersBy celebrating the possibilities inherent to consumer-centered healthcare, Choice Matters offers a refreshing, empirically informed take on how healthcare in the United States can flourish, not wither, in the new economy., The direct-to-consumer business model has transformed how people seek out goods and services from music to mortgages. So what happens now that the revolution has come for healthcare? While consumers have begun to insist on healthcare that is as convenient and personalized as nearly every other good or service they purchase, most healthcare provider organizations, physicians, and insurance companies remain woefully unprepared to meet this demand. Choice Matters is the healthcare sector's guide to understanding and delivering the brand of consumer-centered care that is an imperative for the Zocdoc age. Drawing on the authors' diverse backgrounds in medicine, business, and public policy, this practically-oriented resource offers an on-the-ground introduction for clinicians and managers to better understand: - The differences between healthcare and other consumer-driven markets - What factors are most important for consumers in seeking care providers - How consumers make decisions about healthcare - The system-wide effects of increased consumer choice in healthcare - The important distinction between patients and consumers By celebrating the possibilities inherent to consumer-centered healthcare, Choice Matters offers a refreshing, empirically informed take on how healthcare in the United States can flourish, not wither, in the new economy., The direct-to-consumer business model has transformed how people seek out goods and services from music to mortgages. So what happens now that the revolution has come for healthcare? While consumers have begun to insist on healthcare that is as convenient and personalized as nearly every other good or service they purchase, most healthcare provider organizations, physicians, and insurance companies remain woefully unprepared to meet this demand. Choice Matters is the healthcare sector's guide to understanding and delivering the brand of consumer-centered care that is an imperative for the Zocdoc age. Drawing on the authors' diverse backgrounds in medicine, business, and public policy, this practically-oriented resource offers an on-the-ground introduction for clinicians and managers to better understand:  The differences between healthcare and other consumer-driven markets  What factors are most important for consumers in seeking care providers  How consumers make decisions about healthcare  The system-wide effects of increased consumer choice in healthcare  The important distinction between patients and consumers By celebrating the possibilities inherent to consumer-centered healthcare, Choice Matters offers a refreshing, empirically informed take on how healthcare in the United States can flourish, not wither, in the new economy.
LC Classification Number
RA395.A3

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