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Leisure Services Management, Taschenbuch von Hurd, Amy R., Ph.D.; Barcelona, Rob...

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Book Title
Leisure Services Management
ISBN
9781492557111

Über dieses Produkt

Product Identifiers

Publisher
Human Kinetics
ISBN-10
1492557110
ISBN-13
9781492557111
eBay Product ID (ePID)
16038371204

Product Key Features

Number of Pages
392 Pages
Publication Name
Leisure Services Management
Language
English
Subject
Public Relations, General, Industries / Park & Recreation Management
Publication Year
2019
Type
Textbook
Author
Robert J. Barcelona, Amy R. Hurd, Janet Ready, Jo an M. Zimmerman
Subject Area
Sports & Recreation, Business & Economics
Format
Trade Paperback

Dimensions

Item Height
1 in
Item Weight
33.4 Oz
Item Length
11.2 in
Item Width
8.5 in

Additional Product Features

Edition Number
2
Intended Audience
College Audience
LCCN
2018-017726
Dewey Edition
23/eng/20230203
Illustrated
Yes
Dewey Decimal
790.06/9
Table Of Content
Chapter 1. Competency-Based Management and Leadership What Is Management? Leadership Theories Management Theories Management Trends Our Competency-Based Approach Conclusion Chapter 2. Leisure Services Managers Levels and Functions of Managers Resources to Manage Career Progression of Managers Management Drivers Efficiency and Effectiveness Critical Management Issues Conclusion Chapter 3. Legal Foundations for Managers Current Legal Issues and Trends Civil and Criminal Law Legislation Risk Management Legal Issues in Employment Conclusion Chapter 4. Organizational Structure Three Sectors Organizational Structure, Design, and Culture Working With Boards Form of Government and Organizational Structure and Design Conclusion Chapter 5. Coordination of Resources, Programs, and Services Internal Organizational Coordination External Organizational Coordination Conclusion Chapter 6. Planning and Decision Making Planning Problem Solving and Decision Making Ethical Decision Making Conclusion Chapter 7. Marketing and Public Relations Definition and History of Marketing Market Segmentation and Target Marketing Marketing Mix Social Media Conclusion Chapter 8. Communications and Customers Functions of Communication Communication Process Communication Breakdowns Strategic Approach to Communication Internal Communication External Communication Conclusion Chapter 9. Personnel Procedures and Practices Human Resources Perspectives Personnel Planning Personnel Processes Managing Volunteers Conclusion Chapter 10. Motivation, Rewards, and Discipline Employee Engagement and Development Motivation Employee Recognition Rewarding Volunteers Rewarding Yourself Discipline Conclusion Chapter 11. Sources and Methods of Financing Sources of Revenue Expenditures Pricing Pricing Trends and Issues Conclusion Chapter 12. Budgets and Financial Cost Analysis Defining Budgets Budget Cycle Cutback Management Types of Budgets Approaches to Budgeting Budget Implementation Financial Analysis and Reporting Conclusion Chapter 13. Evaluation Why Evaluate? Performance Measurement How to Evaluate Selecting Evaluation Participants Best Practices and Benchmarking Conclusion Appendix A. Certified Park and Recreation Professional (CPRP) Competencies Appendix B. One-Page Strategic Plan, City of Fairfax, Virginia
Synopsis
Leisure Services Management, Second Edition, prepares students for the challenges they'll face as recreation and leisure managers in park districts, tourism bureaus, therapeutic programs, and other leisure programs., Leisure Services Management, Second Edition, prepares students for the challenges they'll face as entry- to mid-level recreation and leisure managers. The book outlines the essential knowledge and skills that successful managers need to have and helps students build those competencies by encouraging them to think as managers. The text's activities, projects, and examples help students connect the competencies to real-world situations. Leisure Services Management begins by presenting a firm foundation of competency-based management. Students will learn what management is, what the manager's role is, and how their work affects their agency and their customers. They will also explore specific management areas such as marketing, financial management, human resources, employee development, communication, and evaluation. Throughout the text, students will be encouraged to apply their own experiences to the concepts being discussed to deepen their understanding of the profession. For each chapter, the authors provide experiential learning activities that simulate real on-the-job situations. Each of these activities asks students to assume one of the many roles of a new manager. They'll learn to deal with day-to-day management activities by completing work assignments and projects similar to those they'll assume as a manager. The activities will help students develop the competencies they'll need in order to meet the challenges of this evolving field. New to this edition of Leisure Services Management are the following student-friendly features: Updated sidebars in which professionals in the field offer early career advice for future managers Real examples from all three sectors--public, nonprofit, and commercial--giving a broad perspective of parks and recreation, tourism, sport, therapeutic recreation, and outdoor recreation International perspectives and examples, encouraging students to think globally Information about the exam for becoming a Certified Park and Recreation Professional (CPRP) The text also includes a web study guide, which includes links to sample forms from the actual files of leisure managers to assist students in understanding and using important management tools. With an overview of key concepts by chapter, detailed case studies, a glossary, and a competency scorecard, the web study guide will help students build their knowledge of the content area, apply the information learned to their current work environment or a future internship, and prepare for future certifications. The competency-driven approach of Leisure Services Management, Second Edition, assists readers in gaining the knowledge and practicing the skills needed to begin a career in leisure management. Bolstered by the practical information in this text, new managers can contribute to the success of their organization as they enjoy the challenges and rewards of their new position.
LC Classification Number
GV181.5H87 2019

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