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Patient nicht mehr: Warum das Gesundheitswes
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eBay-Artikelnr.:388283640635
Artikelmerkmale
- Artikelzustand
- ISBN-13
- 9781640551800
- Book Title
- Patient No Longer
- ISBN
- 9781640551800
Über dieses Produkt
Product Identifiers
Publisher
Health Administration Press
ISBN-10
1640551808
ISBN-13
9781640551800
eBay Product ID (ePID)
4050399353
Product Key Features
Number of Pages
179 Pages
Publication Name
Patient No Longer : Why Healthcare Must Deliver the Care Experience That Consumers Want and Expect
Language
English
Publication Year
2020
Subject
Public Health, Hospital Administration & Care
Type
Textbook
Subject Area
Medical
Format
Trade Paperback
Dimensions
Item Height
0.5 in
Item Weight
11.2 Oz
Item Length
9 in
Item Width
6 in
Additional Product Features
Intended Audience
Scholarly & Professional
LCCN
2020-013961
Dewey Edition
23
Dewey Decimal
362.10973
Synopsis
Explores an evolving delivery model in a fascinating look at the history of patient-centric care and the rise of the healthcare consumer as a powerful new voice. In addition to the compelling reasons why consumer-centric care is so crucial, the authors share how leaders can work to build health systems focused on it., "The coronavirus pandemic has validated the principles of this book--that we need healthcare with no address, helping people where they are and when they need it," writes Dr. Stephen K. Klasko in Patient No Longer: Why Healthcare Must Deliver the Care Experience That Consumers Want and Expect. "Telehealth worked. Providing guidance to families worked. Listening worked. Even under our greatest threat since World War II, the principles of using digital medicine to get care out to people turned out to be critical." Dr. Klasko and Ryan Donohue explore this evolving delivery model in a fascinating look at the history of patient-centric care and the rise of the healthcare consumer as a powerful new voice. In addition to the compelling reasons why consumer-centric care is so crucial, the authors share how leaders can work to build health systems focused on it. As healthcare consumers continue to demand the same types of interactions they enjoy in other industries, healthcare organizations must work hard to build frictionless customer experiences that create lasting connections and build genuine loyalty. This book describes a once-in-an-era transformation in healthcare. Is your organization ready?, "The coronavirus pandemic has validated the principles of this book--that we need healthcare with no address, helping people where they are and when they need it," writes Dr. Stephen K. Klasko in Patient No Longer: Why Healthcare Must Deliver the Care Experience That Consumers Want and Expect. "Telehealth worked. Providing guidance to families worked. Listening worked. Even under our greatest threat since World War II, the principles of using digital medicine to get care out to people turned out to be critical." Dr. Klasko and Ryan Donohue explore this evolving delivery model in a fascinating look at the history of patient-centric care and the rise of the healthcare consumer as a powerful new voice. In addition to the compelling reasons why consumer-centric care is so crucial, the authors share how leaders can work to build health systems focused on it. They offer actionable ideas for implementation in individual organizations and explore topics such as: - The latest research on what matters most to healthcare consumers today - Leadership skills needed to drive patient-centric initiatives - New applications of digital health technology and data - The Picker Institute's Eight Dimensions of Patient-Centered Care - Best practices and case studies from leading organizations As healthcare consumers continue to demand the same types of interactions they enjoy in other industries, healthcare organizations must work hard to build frictionless customer experiences that create lasting connections and build genuine loyalty. This book describes a once-in-an-era transformation in healthcare. Is your organization ready?
LC Classification Number
RA418
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grandeagleretail
98,3% positive Bewertungen•2.8 Mio. Artikel verkauft
Angemeldet als gewerblicher Verkäufer
Verkäuferbewertungen (1'054'041)
- r***e (438)- Bewertung vom Käufer.Letzter MonatBestätigter KaufThank you
- g***r (16)- Bewertung vom Käufer.Letzter MonatBestätigter KaufBooks are in perfect condition! They look beautiful and got here so quick!
- g***r (16)- Bewertung vom Käufer.Letzter MonatBestätigter KaufBooks are in perfect condition! They look beautiful and got here so quick!