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Verwaltung und Verwaltung... 9781506361529 von Allen, Jennifer M., Sawhney, Rajeev
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Artikelmerkmale
- Artikelzustand
- Neuwertig
- Hinweise des Verkäufers
- “Used - Like New”
- Book Title
- Administration and Management in Criminal Justice: A Service Q...
- ISBN
- 9781506361529
Über dieses Produkt
Product Identifiers
Publisher
SAGE Publications, Incorporated
ISBN-10
1506361528
ISBN-13
9781506361529
eBay Product ID (ePID)
242465932
Product Key Features
Number of Pages
536 Pages
Language
English
Publication Name
Administration and Management in Criminal Justice : a Service Quality Approach
Subject
General, Criminology
Publication Year
2018
Type
Textbook
Subject Area
Law, Social Science
Format
Trade Paperback
Dimensions
Item Height
1 in
Item Weight
30.1 Oz
Item Length
9.1 in
Item Width
7.4 in
Additional Product Features
Edition Number
3
Intended Audience
College Audience
LCCN
2017-038957
Dewey Edition
23
Reviews
This is an excellent text for both lower and upper division courses in administration of criminal justice. The text is thorough and understandable., I would describe this text as one that is grounded in the literature, but is written in an engaging fashion. Moreover, I would also highlight the fact that it is likely to be useful to traditional students as well as those who have been in the workforce for a long period of time. In short, it strikes a nice balance, which is relatively rare these days., ...engaging, holding student interest while covering a wide variety of aspects of criminal justice administration, Overall, the text is informative and brings some new theories in the discussion on leadership and motivation...Chapter 13, discussion security management is a great addition to what is currently provided by other texts. The features are actually a plus. The resources are superior and allows for improving the learning and teaching experience., This is an unconventional criminal justice text wherein you have the ability to utilize the chapters to challenge your students and have them consider a different approach to criminal justice management. The book provides the student with the much needed push to think critically about matters which are vital to the success of future leaders within criminal justice organizations., One of the best texts, if not the best text, for teaching undergraduate administration and management of criminal justice organizations. Its service quality approach is remarkable., Awesome book; it covers historical and contemporary issues, is an easy read, and is written at the appropriate academic level for students working on undergraduate degrees.
Dewey Decimal
364.068
Table Of Content
PrefaceAcknowledgmentsChapter 1: Defining Management and OrganizationDefining ManagementIdentifying an OrganizationLeadershipFor-Profit and Nonprofit OrganizationsWhat Are Criminal Justice Organizations?Chapter 2: Open Versus Closed SystemsClosed-System Models: The Classical PerspectiveOpen-System Models: The Humanistic PerspectiveChanging Face of the Criminal Justice System-- Need for a Learning OrganizationChapter 3: Service Quality ApproachThe Role of Services in an EconomyDefinition of ServiceCharacteristics of ServicesCustomer Involvement in the Criminal Justice SystemDefining Service QualityMeasuring Service QualityScope of Service Quality in the Criminal Justice SystemChapter 4: Environmental InfluencesFunding in Criminal JusticeTechnology in Criminal JusticeCultural and Demographic IssuesLegal PressuresUnionsPoliticsChapter 5: Conflict, Power, and Ethical IssuesOrganizational ConflictPowerEthical Decision MakingChapter 6: MotivationContent/Needs TheoriesProcess TheoriesMotivation and PerformanceWorkplace Design to Promote MotivationChapter 7: LeadershipLeadership Versus ManagementContingency Theories of Leadership (Situational Leadership Models)Transactional Leadership TheoryNew Wave of Change Leadership TheoriesStyles of LeadershipLeadership as a SkillLeadership and the Criminal Justice SystemChapter 8: CommunicationDefinitionOrganizational Needs Fulfilled by CommunicationInterpersonal CommunicationCommunication ChannelsOrganizational CommunicationChapter 9: Police AdministrationBrief History of PolicingPrivate PolicingPolicing AgenciesPolice FunctionsOrganization and Structure of Police DepartmentsCommunity Policing: The Opportunity to Provide Quality ServicesChapter 10: CourtsThe Court SystemCourt PersonnelFederal Court OrganizationFederal Court DesignTheories of Judicial Decision MakingState Court OrganizationSpecialty CourtsJuvenile CourtsGoals of the Juvenile CourtState Court ManagementChapter 11: Probation and ParoleProbationParoleProbation and Parole OfficersThe Structure of Probation and ParoleIssues Confronting Probation and ParoleAdaptations Made in Probation and Parole to Meet Client and Community NeedsChapter 12: Prisons, Jails, and Detention CentersA Brief History of Prisons in the United StatesIncarceration RatesCorrectional Facilities at the Federal LevelCorrectional Facilities at the State LevelPrivate PrisonsCentralization Versus Decentralization in Prisons and Prison SystemsOrganizational Structure of PrisonsCorrectional Facilities at the Local Level: JailsJail DesignOrganizational Structure of JailsIssues Confronting Correctional CentersChapter 13: Private Security ManagementDevelopment of Private SecurityIssues and Growth of Private SecurityCrime Trends and SecurityThe Aftermath of September 11, 2001Management ApproachesContract Versus Proprietary ServicesDifferences in Private Security and Public Law EnforcementChapter 14: Measuring Organizational Effectiveness and Service QualityApplication of Customer Orientation Theory to Enhance Service QualityUnderstanding the Dual Role of Criminal Justice ServicesUsing QFD: Incorporating the Voice of the Customer in Improving Service QualityDesigning Customer-Oriented Criminal Justice ServicesTools to Build Quality in the Criminal Justice Service Delivery ProcessAppendixIndexAbout the Authors
Synopsis
Rethink management in criminal justice.Administration and Management in Criminal Justice: A Service Quality Approach, Third Editionemphasizes the proactive techniques for administration professionals by using a service quality lens to address administration and management concepts in all areas of the criminal justice system. Authors Jennifer M. Allen and Rajeev Sawhney encourage you to consider the importance of providing high-quality and effective criminal justice services. You will develop skills for responding to your customers--other criminal justice professionals, offenders, victims, and the community--and learn how to respond to changing environmental factors. You will also learn to critique your own views of what constitutes management in this service sector, all with the goal of improving the effectiveness of the criminal justice system.New to the Third Edition: Examinations of current concerns and management trends in criminal justice agenciesmake you aware of the types of issues you may face, such as workplace bullying, formal and informal leadership, inmate-staff relationships, fatal police shootings, and more. Increased discussions of a variety of important topicsspark classroom debate around areas such as homeland security-era policing, procedural justice, key court personnel, and private security changes. Expanded coverage of technology in criminal justicehelps you see how technology such as cybercrime, electronic monitoring and other uses of technology in probation and parole, body-worn cameras, and police drones have had an impact on the discipline. Updated Career Highlight boxes demonstrate the latest data for each career presented. More than half the book has been updated with new case studies to offer you current examples of theory being put into practice. Nine newIn the Newsarticlesinclude topics such as Recent terrorist attacks Police shootings Funding for criminal justice agencies New technology, such as police drones and the use of GPS monitoring devices on sex offenders Cybercrime, cyberattacks, and identity theft Updated references, statistics, and data present you with the latest trends in criminal justice., Rethink management in criminal justice. Administration and Management in Criminal Justice: A Service Quality Approach, Third Edition emphasizes the proactive techniques for administration professionals by using a service quality lens to address administration and management concepts in all areas of the criminal justice system. Authors Jennifer M. Allen and Rajeev Sawhney encourage you to consider the importance of providing high-quality and effective criminal justice services. You will develop skills for responding to your customers--other criminal justice professionals, offenders, victims, and the community--and learn how to respond to changing environmental factors. You will also learn to critique your own views of what constitutes management in this service sector, all with the goal of improving the effectiveness of the criminal justice system. New to the Third Edition: Examinations of current concerns and management trends in criminal justice agencies make you aware of the types of issues you may face, such as workplace bullying, formal and informal leadership, inmate-staff relationships, fatal police shootings, and more. Increased discussions of a variety of important topics spark classroom debate around areas such as homeland security-era policing, procedural justice, key court personnel, and private security changes. Expanded coverage of technology in criminal justice helps you see how technology such as cybercrime, electronic monitoring and other uses of technology in probation and parole, body-worn cameras, and police drones have had an impact on the discipline. Updated Career Highlight boxes demonstrate the latest data for each career presented. More than half the book has been updated with new case studies to offer you current examples of theory being put into practice. Nine new In the News articles include topics such as Recent terrorist attacks Police shootings Funding for criminal justice agencies New technology, such as police drones and the use of GPS monitoring devices on sex offenders Cybercrime, cyberattacks, and identity theft Updated references, statistics, and data present you with the latest trends in criminal justice., "One of the best texts, if not the best text, for teaching undergraduate administration and management of criminal justice organizations. Its service quality approach is remarkable."--Emmanuel Amadi, Mississippi Valley State UniversityRethink management in criminal justice.Administration and Management in Criminal Justice: A Service Quality Approach, Third Editionemphasizes the proactive techniques for administration professionals by using a service quality lens to address administration and management concepts in all areas of the criminal justice system. Authors Jennifer M. Allen and Rajeev Sawhney encourage readers to consider the importance of providing high-quality and effective criminal justice services. Readers will develop skills for responding to their customers--other criminal justice professionals, offenders, victims, and the community--and learn how to respond to changing environmental factors. Readers will also learn to critique their own views of what constitutes management in this service sector, all with the goal of improving the effectiveness of the criminal justice system.New to the Third Edition: Examinations of current concerns and management trends in criminal justice agencies make readers aware of the types of issues they may face, such as workplace bullying, formal and informal leadership, inmate-staff relationships, fatal police shootings, and more. Increased discussions of a variety of important topicsspark classroom debate around areas such as homeland security-era policing, procedural justice, key court personnel, and private security changes. Expanded coverage of technology in criminal justicehelps readers see how technology such as cybercrime, electronic monitoring and other uses of technology in probation and parole, body-worn cameras, and police drones have had an impact on the discipline. Updated Career Highlight boxesdemonstrate the latest data for each career presented. More than half the book has been updated with new case studiesto offer readers current examples of theory being put into practice. Nine new In the Newsarticlesinclude topics such as Recent terrorist attacks Police shootings Funding for criminal justice agencies New technology, such as police drones and the use of GPS monitoring devices on sex offenders Cybercrime, cyberattacks, and identity theft Updated references, statistics, and data present readers with the latest trends in criminal justice.
LC Classification Number
HV7419.A485 2019
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- m***v (53)- Bewertung vom Käufer.Letzter MonatBestätigter KaufI appreciate that they carried both volume 1 and 2 of the books I wanted. Both were in great shape.
- m***v (53)- Bewertung vom Käufer.Letzter MonatBestätigter KaufThe quality of the book was great. Delivery time was quick as well. Minor complaint would be their scan sticker was hard to get off.
- 7***i (4828)- Bewertung vom Käufer.Letzter MonatBestätigter Kaufgood