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The Field Guide to Understanding Human Error - Dekker, Sidney - paperback - Good
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    Gut: Buch, das gelesen wurde, sich aber in einem guten Zustand befindet. Der Einband weist nur sehr ...
    ISBN
    9780754648260

    Über dieses Produkt

    Product Identifiers

    Publisher
    CRC Press LLC
    ISBN-10
    0754648265
    ISBN-13
    9780754648260
    eBay Product ID (ePID)
    52419837

    Product Key Features

    Number of Pages
    252 Pages
    Language
    English
    Publication Name
    Field Guide to Understanding Human Error
    Publication Year
    2006
    Subject
    Human Resources & Personnel Management, Industrial Engineering, Labor & Industrial Relations, Industrial Health & Safety
    Type
    Textbook
    Subject Area
    Political Science, Technology & Engineering, Business & Economics
    Author
    Sidney Dekker
    Format
    Trade Paperback

    Dimensions

    Item Height
    0.7 in
    Item Weight
    15.5 Oz
    Item Length
    8.5 in
    Item Width
    6 in

    Additional Product Features

    Edition Number
    2
    Intended Audience
    College Audience
    LCCN
    2006-005995
    TitleLeading
    The
    Dewey Edition
    22
    Illustrated
    Yes
    Dewey Decimal
    620.8
    Edition Description
    Revised edition,New Edition
    Table Of Content
    Contents: Acknowledgments; Preface; The Bad Apple Theory; The new view; The Hindsight Bias; Put data in context; 'They should have...'; Trade indignation for explanation; Sharp or blunt end?; You can't count errors; Cause is something you construct; What is your accident model?; Human factors data; Build a timeline; Leave a trace; What went wrong?; Look into the organization; Making recommendations; Abandon the Fallacy of a Quick Fix; What about people's own responsibility?; Making your safety department work; How to adopt the New View; Reminders for in the rubble; Index.
    Synopsis
    When faced with a human error problem, you may be tempted to ask "Why didn't theywatch out better? How could they not have noticed?". You think you can solve yourhuman error problem by telling people to be more careful, by reprimanding themiscreants, by issuing a new rule or procedure. This is a form of "The Bad Apple Theory" where you believe systems are basically safe if it were not for those few unreliable people in it. This old view of human error is increasingly outdated and will lead you nowhere.The new view, in contrast, understands that a human error problem is actually anorganizational problem. Finding a "human error", by any other name, or by any otherhuman, is only the beginning of your journey, not a convenient conclusion. The new viewrecognizes that systems are inherent trade-offs between safety and other pressures (forexample: production). People need to create safety through practice, at all levels of anorganization.Building on its phenomenally successful predecessor, The Field Guide to UnderstandingHuman Error first guides you through the traps and misconceptions of the old view. It tells you how to avoid the bias of hindsight, the temptation of counterfactual reasoning and judgmental language, and how to go beyond the people who were closest in time and place to the mishap. It then explains how you can apply the new view of human error to the analysis of safety problems and the construction of meaningful countermeasures. It even helps those who want to help their organizations adopt the new view and improve their learning from failure.So if you are faced by a human error problem, abandon the fallacy of a quick fix. Readthis book., When faced with a human error problem, you may be tempted to ask 'Why didn't they watch out better? How could they not have noticed?'. You think you can solve your human error problem by telling people to be more careful, by reprimanding the miscreants, by issuing a new rule or procedure. These are all expressions of 'The Bad Apple Theory', where you believe your system is basically safe if it were not for those few unreliable people in it. This old view of human error is increasingly outdated and will lead you nowhere. The new view, in contrast, understands that a human error problem is actually an organizational problem. Finding a 'human error' by any other name, or by any other human, is only the beginning of your journey, not a convenient conclusion. The new view recognizes that systems are inherent trade-offs between safety and other pressures (for example: production). People need to create safety through practice, at all levels of an organization. Breaking new ground beyond its successful predecessor, The Field Guide to Understanding Human Error guides you through the traps and misconceptions of the old view. It explains how to avoid the hindsight bias, to zoom out from the people closest in time and place to the mishap, and resist the temptation of counterfactual reasoning and judgmental language. But it also helps you look forward. It suggests how to apply the new view in building your safety department, handling questions about accountability, and constructing meaningful countermeasures. It even helps you in getting your organization to adopt the new view and improve its learning from failure. So if you are faced by a human error problem, abandon the fallacy of a quick fix. Read this book., The old Bad Apple Theory of human error promotes the idea that a system is basically safe, with the exception of a few unreliable people. Breaking new ground beyond its successful predecessor, The Field Guide to Understanding Human Error guides you thro
    LC Classification Number
    TA55

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