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Make Their Day!: Mitarbeitererk
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Standort: Sparks, Nevada, USA
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eBay-Artikelnr.:405419280663
Artikelmerkmale
- Artikelzustand
- Publication Date
- 2009-05-01
- Edition Number
- 2
- Pages
- 240
- ISBN
- 9781576756010
Über dieses Produkt
Product Identifiers
Publisher
Berrett-Koehler Publishers, Incorporated
ISBN-10
1576756017
ISBN-13
9781576756010
eBay Product ID (ePID)
71126536
Product Key Features
Edition
2
Book Title
Make Their Day! : Employee Recognition That Works
Number of Pages
240 Pages
Language
English
Topic
Human Resources & Personnel Management, Motivational
Publication Year
2009
Illustrator
Yes
Features
New Edition
Genre
Business & Economics
Format
Trade Paperback
Dimensions
Item Height
0.6 in
Item Weight
11.6 Oz
Item Length
9 in
Item Width
6 in
Additional Product Features
Intended Audience
Trade
LCCN
2009-003710
Dewey Edition
22
Reviews
"I've said the key to developing people and creating great organizations is to catch people doing things right. In Make Their Day! you'll learn how to best recognize others for their contributions.' --Ken Blanchard, coauthor of The One Minute Manager and Leading at a Higher Level "Ventrice does an excellent job of identifying the key issues that make or break effective recognition today, using fresh examples and case studies that show it can be done." --Bob Nelson, PhD, author of 1001 Ways to Reward Employees and The 1001 Rewards & Recognition Fieldbook "In this second edition, I enjoyed the additional insights into organizational culture and the issue of fairness, which align nicely with the need to personalize recognition." --Doug Purcell, Vice President, Public Sector Service Sales, Cisco Systems "Ventrice shows the importance of tying recognition to corporate values, goals, and measurement." --Steven Ohm, Quality Administrator, A-dec, Inc. "Simply put, this book will make your job easier and contribute to your success through effective recognition and employee engagement." --Cheryl A. Miller, Recognition Manager, Wells Fargo
Dewey Decimal
658.3/142
Table Of Content
Foreword Preface INTRODUCTION - Real Results PART ONE - Employees Want to Love Their Work CHAPTER 1 Recognition That Works Missing the Mark What Makes Recognition Work The Elements of Recognition CHAPTER 2 Finding Recognition Everywhere Understanding the Motivation Connection Recognizing Purpose and Quality Recognizing Trustworthiness Recognizing Individual Value Recognition Is Everywhere CHAPTER 3 Recognition Starts with Your Relationships Sticky Recognition Everything Else Is Secondary Employees Have Their Say Filling the Other Guy's Basket Creating Loyalty How Do You Measure Up? The Dangers of Intra-Company Competition PART TWO - Whose Job Is Recognition Anyway? CHAPTER 4 Managing for the Greatest Impact The Most Important Role The 50/30/20 Rule The Manager's Opportunity and Responsibility Building on the Relationship Foundation What Exceptional Managers Do Going It Alone CHAPTER 5 Leading with Vision, Visibility, and Momentum Developing a Recognition Culture Showing Value Through Action Leading Recognition Programs CHAPTER 6 Partnering with Program Administrators The Administrator's Supporting Role Their Good Intentions Leveraging HR's Work CHAPTER 7 Making Recognition the Responsibility of Every Employee What One Person Can Do Understanding Peer Recognition Taking Responsibility A Simple and Effective Tool CHAPTER 8 Using Self-Recognition to Improve Quality Taking the Initiative Celebrating Recognition Days Individual Development Plans Adding Self-Recognition to the Mix PART THREE Making Recognition Work CHAPTER 9 Getting Specific and Relevant Lesson from a Fortune Cookie What Do Values Have to Do with Recognition? Linking Goals to Individual Performance Specific Recognition Makes Their Day CHAPTER 10 Measuring for Results Why Measure? What to Measure? Collecting Data CHAPTER 11 Aligning Recognition with Culture Doing a Culture Check Considering Industry and Job Preferences Identifying Generational Preferences Dealing with a Dispersed Workforce Challenges in Global Team recognition CHAPTER 12 One Size Doesn't Fit All Personalizing Individual Recognition The Process of Individualization Identifying the Contribution Determining Personal Preferences Putting It All Together Case Study--Recognition Misses the Mark CHAPTER 13 Dealing with the Fairness Paradox Treating Everyone the Same The Four Rules of Fairness Setting Expectations CHAPTER 14 Recognition Is a Work in Progress The Importance of Commitment and Planning Keeping One Ball In the Air Making A Plan Step One: Determine the Current State of Recognition Step Two: Plan Your Recognition Strategy Step Three: Commit to a Continually Evolving Implementation Where Do You Go from Here? Appendix: Sample Employee Surveys Resources Acknowledgments Notes Index About the Author
Edition Description
New Edition
Synopsis
How is it that companies spend billions on recognition programs, yet most employees feel unrecognized? Here Cindy Ventrice zeroes in on what truly makes employees feel valued and lays out proven recognition tactics that will provide a genuine, lasting boost for your business. Ventrice demonstrates that integrating the intangible rewards people crave--praise, thanks, opportunity, and respect--into the daily routine is far more effective than typical recognition awards, events, perks, and privileges, and she shows exactly how to do it. Follow her advice and you'll save money while obtaining better results than ever before. This second edition features new examples from innovative companies like Best Buy, Cisco Systems and Google, as well as detailing how to provide recognition in increasingly virtual workplaces, account for cultural differences in reward preferences, and ensure that rewards are perceived as fair and equitable., How is it that companies spend billions on recognition programs, yet most employees feel unrecognized? Here Cindy Ventrice zeroes in on what truly makes employees feel valued and lays out proven recognition tactics that will provide a genuine, lasting boost for your business. Ventrice demonstrates that integrating the intangible rewards people crave-praise, thanks, opportunity, and respect-into the daily routine is far more effective than typical recognition awards, events, perks, and privileges, and she shows exactly how to do it. Follow her advice and you'll save money while obtaining better results than ever before. This second edition features new examples from innovative companies like Best Buy, Cisco Systems and Google, as well as detailing how to provide recognition in increasingly virtual workplaces, account for cultural differences in reward preferences, and ensure that rewards are perceived as fair and equitable., How is it that companies spend billions on recognition programs, yet most employees feel unrecognized? Here Cindy Ventrice zeroes in on what truly makes employees feel valued and lays out proven recognition tactics that will provide a genuine, lasting boost for your business.
LC Classification Number
HF5549.5.I5V336 2009
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AlibrisBooks
98,6% positive Bewertungen•1.9 Mio. Artikel verkauft
Angemeldet als gewerblicher Verkäufer
Verkäuferbewertungen (511'905)
- b***7 (279)- Bewertung vom Käufer.Letzter MonatBestätigter KaufGreat
- p***9 (1071)- Bewertung vom Käufer.Letzter MonatBestätigter KaufThank you very much.
- 5***- (394)- Bewertung vom Käufer.Letzter MonatBestätigter KaufExcited to read this book.