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Standort: Cedar Hill, Texas, USA
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eBay-Artikelnr.:406276335483
Artikelmerkmale
- Artikelzustand
- Signed By
- Linda Swindling
- Signed
- Yes
- Narrative Type
- Nonfiction
- Features
- Illustrated
- Original Language
- English
- Intended Audience
- Adults
- Inscribed
- Yes
- Country/Region of Manufacture
- United States
- Vintage
- No
- ISBN
- 9781118492963
Über dieses Produkt
Product Identifiers
Publisher
Wiley & Sons, Incorporated, John
ISBN-10
111849296X
ISBN-13
9781118492963
eBay Product ID (ePID)
18038760136
Product Key Features
Book Title
Stop Complainers and Energy Drainers : How to Negotiate Work Drama to Get more Done
Number of Pages
224 Pages
Language
English
Publication Year
2013
Topic
Human Resources & Personnel Management, Business Communication / General, Organizational Behavior
Illustrator
Yes
Genre
Business & Economics
Format
Trade Paperback
Dimensions
Item Height
0.6 in
Item Weight
9.6 Oz
Item Length
8.4 in
Item Width
5.5 in
Additional Product Features
Intended Audience
Trade
LCCN
2012-044354
Dewey Edition
23
Dewey Decimal
658.3/045
Table Of Content
Work Drama 101 1 Introduction: How to Use This Book with No Complaints 11 1 Whiners 25 2 Complicators 39 3 Prima Donnas 55 4 Controllers 71 5 Toxics 85 6 What to Do If You're the Complainer 103 7 Energy Drains 131 8 How to Negotiate Work Drama 151 9 Go Ahead, Complain 171 Resources 185 Complain-a-Gram to Complainer 186 Complain-a-Gram to Company Leader 187 Complainer Type Road Signs and Slogans 188 Conversation Strategies per Complainer Type 189 Related Communication Styles 190 Negotiating Work Drama Checklists 194 Notes 197 References 201 Acknowledgments 205 About the Author 209
Synopsis
Turn constant complainers into productive contributors Constant complainers take up resources, time, and mental bandwidth in the workplace. When you change a culture of complainers to one of contributors, you boost morale, increase productivity, and promote effective communication. In short, you get more done with less drama. In Stop Complainers and Energy Drainers, workplace communication expert Linda Swindling shares her expertise in negotiating tough situations in the workplace. Discover how to influence others to accomplish your purpose. Stop Complainers and Energy Drainers uses scenarios, engaging questions, and survey results to provide strategies that can be implemented immediately. Shows how to identify complainers and time drainers Provides forms to help prepare for discussions, suggested language to show up powerfully, and encouragement to apply strategies Offers concrete phrases and tactics to refocus a complainer and end unproductive conversations Stop Complainers and Energy Drainers is research-driven and focused on how to identify as well as manage conversations with "venters," complainers, whiners, and energy drainers. With these guidelines for communication, you'll see powerful results, improved relationships, and increased confidence., Turn constant complainers into productive contributors Constant complainers take up resources, time, and mental bandwidth in the workplace. When you change a culture of complainers to one of contributors, you boost morale, increase productivity, and promote effective communication. In short, you get more done with less drama., Turn Constant Complainers into Productive Contributors "Got some people at work making you crazy with their inappropriate behavior? Dont give up. Swindling provides ideas and solutions that will make your workplace and life better." Mark Sanborn , bestselling author of The Fred Factor and You Dont Need a Title to Be a Leader "With over two decades of experience on the topic, Linda Swindling simplifies the troubling trend towards more complaining and less doing. Turns out, you shouldnt just walk away or tell Complainers to put a cork in it. Great book and fantastic solutions for leaders and coworkers alike." Vince Poscente , author of New York Times bestseller The Age of Speed "Swindling serves up a very practical tool to keep your cool around constant Complainers. Specifics on how to spot them, stop them, and avoid supporting their habit. Love this book!" Dianna Booher , author of Communicate with Confidence and Creating Personal Presence: Look, Talk, Think, and Act Like a Leader "Linda Swindling offers a flight plan to take you from a culture of negativity and turbulence to one of responsibility and contribution." Howard Putnam , former CEO of Southwest Airlines; author of The Winds of Turbulence "This is a reference book every manager needs to own and use." Jim Eckelberger , Rear Admiral, U.S. Navy (Ret.); Chairman of the Board, Southwest Power Pool Persistent Complainers are expensive. They take up your time, resources, and mental bandwidth. When you change a culture of complaining to one of contributing, you boost morale, increase productivity, and promote effective communication. In short, you get more done with less drama. Stop Complainers and Energy Drainers shows you how to negotiate the toughest situations in the workplace. With these proven communication strategies, youll end unproductive conversations and behavior at work and accomplish more with your teams.
LC Classification Number
HF5549.5.M63
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JillsSecretTreasures
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Verkäuferbewertungen (287)
- r***s (49)- Bewertung vom Käufer.Letzte 6 MonateBestätigter KaufReceived within 2 days of purchase! Packaged well, better than described, great value.Ruth Burton Still life Blue bonnet Flowers Oil Painting 17x15 Framed READ (Nr. 406031871251)
- s***e (49)- Bewertung vom Käufer.Letzter MonatBestätigter KaufEverything about this purchase was top notch! The seller shipped immediately and it was packaged in the most professional and secure manner so that my figurines arrived quickly and in perfect condition! The figurines are exactly as described and are even cuter in person! I am extremely pleased with the quality of this seller!
- y***s (591)- Bewertung vom Käufer.Letzte 6 MonateBestätigter KaufThis hardback book was shipped promptly and the packaging was awesome. It was as described and photographed - in like new condition. Overall, I'd say it was a great value. TYVM!
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JillsSecretTreasures
100% positive Bewertungen•602 Artikel verkauft
Angemeldet als privater VerkäuferDaher finden verbraucherschützende Vorschriften, die sich aus dem EU-Verbraucherrecht ergeben, keine Anwendung. Der eBay-Käuferschutz gilt dennoch für die meisten Käufe.
Verkäuferbewertungen (287)
- r***s (49)- Bewertung vom Käufer.Letzte 6 MonateBestätigter KaufReceived within 2 days of purchase! Packaged well, better than described, great value.Ruth Burton Still life Blue bonnet Flowers Oil Painting 17x15 Framed READ (Nr. 406031871251)
- s***e (49)- Bewertung vom Käufer.Letzter MonatBestätigter KaufEverything about this purchase was top notch! The seller shipped immediately and it was packaged in the most professional and secure manner so that my figurines arrived quickly and in perfect condition! The figurines are exactly as described and are even cuter in person! I am extremely pleased with the quality of this seller!
- y***s (591)- Bewertung vom Käufer.Letzte 6 MonateBestätigter KaufThis hardback book was shipped promptly and the packaging was awesome. It was as described and photographed - in like new condition. Overall, I'd say it was a great value. TYVM!