Table Of ContentChapter 1 - Health, Healthcare, and Healthcare Organizations Chapter 2 - Management Chapter 3 - Planning Chapter 4 - Organizing: Jobs and Departments Chapter 5 - Organizing: Organizations Chapter 6 - Organizing: Groups and Teams Chapter 7 - Staffing: Obtaining Employees Chapter 8 - Staffing: Retaining Employees Chapter 9 - Leading: Theories and Models Chapter 10 - Leading: Motivating and Influencing Chapter 11 - Leading: Culture and Ethics Chapter 12 - Controlling and Improving Performance Chapter 13 - Making Decisions and Solving Problems Chapter 14 - Managing Change Chapter 15 - Professionalism and Communication
SynopsisTo achieve success, healthcare managers need to understand management theories and methods and know how to apply them to real-world problems. Management of Healthcare Organizations: An Introduction teaches these skills in an engaging way. The authors provide aspiring managers with theoretical background, practical methods, and hands-on exercises, emphasizing the multifaceted nature of management problems and the need to employ a variety of approaches to solve them. This straightforward text uses a variety of techniques-such as examples, activities, and exhibits-to enhance readability, denote significant content, and actively engage readers. Chapters are arranged to sequentially build a body of knowledge and a mental framework for management. Each chapter begins with a scenario taken from the same telehealth case study, reinforcing the complexity of management problems while introducing chapter concepts. This book is applicable to a wide range of healthcare organizations and combines time-tested fundamental principles with cutting-edge methods and knowledge. Each chapter in this new edition features updated information on diversity, equity, and inclusion, as well as real-world exercises and strategies for managing clinical staff. The book includes new and expanded content on topics such as: Key theories of management, Creation of effective virtual teams, Artificial intelligence in healthcare organizations, Motivating a diverse workforce, Plan-do-study-act (PDSA) cycle, Lean, and Six Sigma, COVID-19 response and impacts, Burnout and psychological safety, Through Management of Healthcare Organizations: An Introduction, readers will acquire the knowledge and skills necessary to analyze managerial problems and develop practical solutions in healthcare organizations., Provides aspiring managers with theoretical background, practical methods, and hands-on exercises to prepare for careers in healthcare management, emphasizing the multifaceted nature of management problems and the need to combine a variety of approaches to solve them., To become a successful healthcare manager, students need to understand management theories and methods and know how to apply them to real-world problems. Management of Healthcare Organizations: An Introduction teaches this in an engaging way. The authors provide aspiring managers with theoretical background, practical methods, and hands-on exercises to prepare for careers in healthcare management, emphasizing the multifaceted nature of management problems and the need to combine a variety of approaches to solve them. This text includes bulleted lists, examples, and exhibits to boost readability, retention, and engagement. Chapters are arranged to sequentially build a body of knowledge and a mental framework for management. Each chapter begins with a scenario taken from the same complex telehealth case study, reinforcing the complexity of management problems while introducing chapter concepts. Each chapter has updated information on diversity, equity, and inclusion, and strategies for managing clinical staff and performance, as well as "Try It, Apply It" real-world exercises. This book combines time-tested fundamental principles with cutting-edge methods and current knowledge.