Case Manager's Training Manual by Patricia L. Metzger and David W. Plocher (2001, Hardcover)

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Product Identifiers

PublisherJones & Bartlett Learning, LLC
ISBN-100834219301
ISBN-139780834219304
eBay Product ID (ePID)1805875

Product Key Features

Number of Pages318 Pages
LanguageEnglish
Publication NameCase Manager's Training Manual
SubjectHealth Care Delivery, Nursing / General
Publication Year2001
TypeTextbook
Subject AreaMedical
AuthorPatricia L. Metzger, David W. Plocher
FormatHardcover

Dimensions

Item Height1 in
Item Weight22 Oz
Item Length10.3 in
Item Width7.3 in

Additional Product Features

Intended AudienceTrade
LCCN01-022633
TitleLeadingThe
Dewey Edition21
IllustratedYes
Dewey Decimal362.1/068
Table Of ContentTHE FUNDAMENTALS * Organizational Structure of Case Management Programs * Recruiting Case Managers * What Every Case Manager Should Know about Managed Care * Understanding Utilization Management * Understanding Chart Review * Denial Management and Related Care Coordination * Physician Partnering and the Case Manager's Role in Conflict Mediation * Patient's Rights and Effective Communication Techniques * Regulator Impact on Daily Work Flow *Contents: DOCUMENTATION AND MEASUREMENT * The Role of the Case Manager in Hospital Preparation for Joint Commission Accreditation * The Case Manager as a Facilitator of Accurate Medical Record Documentation * TRANSITION FROM DISCHARGE PLANNING TO COMMUNITY-BASED CASE MANAGEMENT * Transition Planning (Discharge Planning) * Postacute Services * Home Health Care * Hospice and End-of-Life Care * Community-Based Case Management * Communications between the Hospital-Based Case Manager and the Payer * INFORMATION TECHNOLOGY SUPPORT FOR CASE MANAGERS * The Case Manager's Guide to Hospital Cost Accounting Systems * Decision Support for Case Managers * MODELS FROM MEDICAL CENTERS REDESIGNING CASE MANAGEMENT * Rapid Design * Improving the Care of Complex Populations: A Case Study in Clinical Redesign of Patients with Acute Myocardial Infarction * Improving the Care of Complex Populations: A Case Study in Clinical Redesign on Extremely Immature Neonates * Improving the Care of Complex Populations: A Case Study in Clinical Redesign on a Trauma Service * Glossary * Index
SynopsisOverviews the structure of the field and presents a step-by-step training manual on daily case management workflow. Member risk assessment, the role of the community-based case manager, and disease management are discussed within the context of case management. Chapters are in sections on fundamenta, This book outlines the necessary policies and procedures case managers must master in order to effectively do their jobs. The book covers roles and responsibilities, performance expectations, staffing ratios and job descriptions. It also discusses more complex topics such as administrative (Medicare, Medicaid, and Managed Care) and legal issues. The book is set up in a syllabus format to make it a quick and easy reference.
LC Classification NumberRA975.5.C36P56 2001

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