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IT Service Management: A Guide for ITIL (R) V3 Foundation Exam Candidates by John Sansbury, Richard Griffiths, Ernest Brewster, Aidan Lawes (Paperback, 2010)
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- Sofort-KaufenIT Service Management: Ein Leitfaden für ITIL® V3 Foundation Prüfungskerze
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Über dieses Produkt
Product Information
ITIL (R) and IT service management have been practised successfully around the world for more than 20 years. ITIL (R) is a framework for IT service management and provides best management practice to meet ISO/IEC 20k. This guide introduces ITIL both to Foundation Examination candidates and to people simply looking to gain a practical understanding of IT service management. An ITIL (R) Licensed Product.Product Identifiers
PublisherBCS Learning & Development The Limited
ISBN-139781906124199
eBay Product ID (ePID)90203193
Product Key Features
Publication Year2010
SubjectComputer Science, Business
Number of Pages200 Pages
LanguageEnglish
Publication NameIt Service Management: a Guide for Itil (R) V3 Foundation Exam Candidates
TypeTextbook
AuthorJohn Sansbury, Richard Griffiths, Ernest Brewster, Aidan Lawes
FormatPaperback
Dimensions
Item Height246 mm
Item Width172 mm
Additional Product Features
Country/Region of ManufactureUnited Kingdom
Title_AuthorRichard Griffiths, John Sansbury, Ernest Brewster, Aidan Lawes
