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Über dieses Produkt
Product Identifiers
PublisherStationery OFFICE, T.H.E.
ISBN-100113313055
ISBN-139780113313051
eBay Product ID (ePID)109009954
Product Key Features
Number of Pages456 Pages
LanguageEnglish
Publication NameItil Service Design : 2011
Publication Year2011
SubjectBusiness Communication / General
TypeTextbook
AuthorThe Stationery Office
Subject AreaBusiness & Economics
SeriesItil Service Lifecycle Ser.
FormatTrade Paperback
Dimensions
Item Height1 in
Item Weight57.7 Oz
Item Length11 in
Item Width8.5 in
Additional Product Features
Edition Number2
Intended AudienceScholarly & Professional
IllustratedYes
SynopsisThe ITIL 2011 Editions have been updated for clarity,consistency, correctness and completeness.In order to meet current and future business requirements, 'ITILService Design' provides guidance on the production andmaintenance of IT policies, architectures and documents for thedesign of appropriate and innovative IT infrastructure servicessolutions and processes.Key features:The updated ITIL publications share a similar standard structure(including generic content in Chapters 1, 2 and 6), to improveconsistency and aid navigation. Some content has been reorganizedto improve flow and readability, and ensure alignment across thesuite - including clarification around interfaces, and inputs andoutputs across the service lifecycle.Terminology has been clarified and made consistent across thepublications and the ITIL glossary., The ITIL 2011 Editions have been updated for clarity,consistency, correctness and completeness.In order to meet current and future business requirements, 'ITILService Design' provides guidance on the production andmaintenance of IT policies, architectures and documents for thedesign of appropriate and innovative IT infrastructure ......, The ITIL Service Design stage of the ITIL v3 framework offers guidance to IT practitioners and business leaders wanting to move their IT strategy forward. This step-by-step approach to planning focuses on quality and efficiency, leading to robust IT services that will stand the test of time. The guidance describes an approach to ensure the most relevant IT services are introduced into fully supported environments, meeting an organization's current and future business needs.