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Release, Control and Validation ITIL V3 Intermediate Capability Handbook (Paperback, 2009)

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Product Information

This guide, Release, Control and Validation ITIL V3 Intermediate Capability Handbook , provides a quick reference to the processes covered by the ITIL V3 Release, Control and Validation syllabus. It is designed as a revision aid for students taking the ITIL Capability qualification for Release, Control and Validation, and as a handy portable reference source for practitioners who work with these processes. Key features: Authored and quality assured by itSMF UK; Endorsed by the APM Group; and, Follows the ITIL Intermediate Release, Control and Validation Syllabus. It covers the following processes and functions and how they contribute to the Lifecycle: Change Management; Service Asset and Configuration Management; Service Validation and Test; Release and Deployment Management; Request Fulfilment; Service Evaluation; and, Knowledge Management.

Product Identifiers

PublisherTSO

ISBN-139780113312108

eBay Product ID (ePID)3046614013

Product Key Features

Publication Year2009

SubjectComputer Science, Management

Number of Pages138 Pages

LanguageEnglish

Publication NameRelease, Control and Validation Itil V3 Intermediate Capability Handbook

TypeTextbook

FormatPaperback

Dimensions

Item Height140 mm

Item Width140 mm

Additional Product Features

Country/Region of ManufactureUnited Kingdom