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Service Operation Based on Itil V3 : A Management Guide by IT Inform Staff (2008, Trade Paperback)
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Über dieses Produkt
Product Identifiers
PublisherVan Haren Publishing
ISBN-109087531273
ISBN-139789087531270
eBay Product ID (ePID)119079230
Product Key Features
Book TitleService Operation Based on Itil V3 : a Management Guide
Number of Pages173 Pages
LanguageEnglish
Publication Year2008
TopicIndustrial Management, Reference, Databases / General
IllustratorYes
FeaturesNew Edition
GenreComputers, Business & Economics
TypeTextbook
AuthorIt INFORM Staff
FormatTrade Paperback
Dimensions
Item Height2.3 in
Item Weight51.5 Oz
Item Length8.2 in
Item Width5.9 in
Additional Product Features
Intended AudienceTrade
Number of Volumes5 vols.
Edition DescriptionNew Edition
SynopsisThe Management Guides are a concise summary of the Foundations of IT Service Management based on ITIL V3 . A quick, portable reference tool to the standards used within the Service Management community. Not only includes the Lifecycle Approach but in addition covers the processes in a separate section as well. What are the key service management processes? What is the lifecycle approach?, The Management Guides are a concise summary of the Foundations ofIT Service Management based on ITIL V3 . A quick, portablereference tool to the standards used within the ServiceManagement community. Not only includes the Lifecycle Approachbut in addition covers the processes in a separate section aswell. What are the key service ......, The Management Guides are a concise summary of the Foundations of IT Service Management based on ITIL V3. A quick, portable reference tool to the standards used within the Service Management community. Not only includes the Lifecycle Approach but in addition covers the processes in a separate section as well. What are the key service management processes? What is the lifecycle approach?"] a wonderful compliment to the Best Practice Series. As an ITIL Training Organization our consultants were required to reach each of the ITIL V3 books. There was lots of complaining about how the books took too long to say very little. The Management Guides are a good alternative for those who want a quick reference. They are in-depth enough to cover the subject without becoming overly verbose"(Ramon Smitherman, Vice President Sales and Operations, Dream Catchers, Inc.), The Management Guides are a concise summary of the ‘Foundations of IT Service Management based on ITIL V3'. A quick, portable reference tool to the standards used within the Service Management community. Not only includes the Lifecycle Approach but in addition covers the processes in a separate section as well.What are the key service management processes? What is the ‘lifecycle' approach?
