She said that this was new ,it arrived dusty and batteries leaking from being old .I called the company that makes it and they said it was at LEAST five years old ! There also was no optical cord for digital hook up. I contacted the seller , she never even apologized. I think it's really shameful to try to take advantage of anyone, but especially someone with disabilities! I don't usually leave negative feedback, but now I'm undecided how I feel about potential future purchases.