Your satisfaction is our top priority.We stand behind all products that we sell.The only thing we want to give to our customer is the best buying experience.So we will try our best to do everything well. In order to get a prompt response and communication, we recommend you contact us by Ebay Message.All emails will be replied within 1 business day. However, we did receive some customers complain that they have not received our emails. Mostly because our emails get into the SPAM/JUNK mail box. So please check those mail folders also or use the "contact seller" on your auction page to contact us directly. Let's work together to make a great community, full of great bargains and fun for all!Thank you very much for your business!