Dice Dragons

Verkäuferbewertungen (4'948)

• a***c (117)- Bewertung vom Käufer.

  Letzte 6 Monate

  Bestätigter Kauf

  My item was well packaged with a hard box with the item itself encased in bubble wrap. Sadly the item was damaged in transit and the seller was very understanding. He did offer me a partial refund but due to my particularity I sadly had to insist on a return and refund. Seller remained professional, empathetic and understanding during the entire ordeal. I think this feedback is important because it highlights how a seller deals with a £1750 booster box being damaged in transit.

  Antwort von dicedragonsuk- Verkäufer dicedragonsuk hat auf Bewertung reagiert.- Verkäufer dicedragonsuk hat auf Bewertung reagiert.

  Thank you for your feedback. I can only apologise on behalf of Royal Mail that your box arrived damaged. Despite packaging it carefully with multiple layers of bubble wrap, placing it inside a plastic case, and securing it within a sturdy cardboard box marked with fragile stickers, it appears to have been damaged during transit. As discussed via message, we’ve processed a full refund and will be opening an investigation with Royal Mail to prevent this happening again. All the best.
• o***n (360)- Bewertung vom Käufer.

  Letzte 6 Monate

  Bestätigter Kauf

  Excellent communication, product in condition as described, speedy delivery with tracking and a good offer to boot, lastly it was packaged well in a plastic overcoat. Five stars *****
• i***e (509)- Bewertung vom Käufer.

  Letzte 6 Monate

  Bestätigter Kauf

  Great seller and a great communication. We've managed to make a deal good enough for both sides. Everithing as per the description and very well packed. Thanks 👍
• d***a (380)- Bewertung vom Käufer.

  Letzter Monat

  Bestätigter Kauf

  Original item I ordered (white numbers) wasn't available, so my money was refunded - BUT they apologised and then shipped me a yellow set for free as compensation! Absolutely top marks for customer service! Great company and will be using them as my go-to dice shop from now on.
• l***e (326)- Bewertung vom Käufer.

  Letzte 6 Monate

  Bestätigter Kauf

  Item as described very firendly and trustful service. Shipping was super fast and well packaging. The value can be argued but for me all fine. Thanks again.
• 0***2 (660)- Bewertung vom Käufer.

  Letzte 6 Monate

  Bestätigter Kauf

  Quick postage, safely packaged and as described. Valued seller A+++