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Hitchhiker Music

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Über uns

We Hitchhiker Music are dealing with mainly Rare & Vintage guitars. Also, we sell various new guitar, sound equipment such as Pedals and Rack Effects, Musical Instruments Parts, Accessories, and etc. with affordable price.
Standort: SüdkoreaAngemeldet seit: 13. Mai. 2015Verkäufer: hitchhikermusic

Detaillierte Verkäuferbewertungen

Durchschnitt in den letzten 12 Monaten

Genaue Beschreibung
4.5
Angemessene Versandkosten
5.0
Lieferzeit
4.7
Kommunikation
4.5

Verkäuferbewertungen (638)

_***d (5)- Bewertung vom Käufer.
Letzter Monat
Bestätigter Kauf
1. Delivery was a nightmare . It got stuck in customs. Seller informed me that import around 4 times lower than it really was. They asked for evidence of that. I supplied official customs evidence. Apologized for being wrong but refused to negotiate any compensation. Therefore what was the point of using my time to send you the bureaucratic information that you required ? As a free service to you ? 2.The actual product was set up terribly. It was lucky I'm experience enough to sort this. A mess
Antwort von hitchhikermusic- Verkäufer hitchhikermusic hat auf Bewertung reagiert.- Verkäufer hitchhikermusic hat auf Bewertung reagiert.
According to eBay policy, customs duties are the buyer's responsibility and this is stated in our listing. We verify estimated import duties upon request; however, the buyer did not ask. When the buyer requested a partial refund claiming excessive customs, we sought detailed information to check if the charges were too high. Taiwan’s customs rates are 8-16%, and the charged rate was 15%, confirming proper procedure. We set up guitars before shipping but loosen strings to prevent damage.
h***h (573)- Bewertung vom Käufer.
Letzte 6 Monate
Bestätigter Kauf
Beautiful guitar that came with unexplained damage. seller very communicative but slow about a refund. In the end went to eBay and received a half off refund.
Antwort von hitchhikermusic- Verkäufer hitchhikermusic hat auf Bewertung reagiert.- Verkäufer hitchhikermusic hat auf Bewertung reagiert.
I apologize for the inconvenience caused by the arrival of the damaged guitar. Your patience and effective communication have been invaluable, especially through the customs process. I want to assure you that we acted promptly on the agreed 50% refund, although eBay's procedures might delay its processing. Your understanding in this matter is greatly appreciated. Once again, I am sincerely sorry for any distress this situation may have caused you.
i***5 (551)- Bewertung vom Käufer.
Letzte 6 Monate
Bestätigter Kauf
Nice
1***4 (7)- Bewertung vom Käufer.
Letzte 6 Monate
Bestätigter Kauf
The seller canceled my purchase after accepting my offer.
Antwort von hitchhikermusic- Verkäufer hitchhikermusic hat auf Bewertung reagiert.- Verkäufer hitchhikermusic hat auf Bewertung reagiert.
I apologize for the inconvenience caused by the cancellation of your order after your payment was processed. We understand the frustration and disappointment this may have caused. Please know we're committed to improving our services to prevent such issues in the future. Your understanding is greatly appreciated.
o***o (352)- Bewertung vom Käufer.
Letzte 6 Monate
Bestätigter Kauf
Good
t***s (1008)- Bewertung vom Käufer.
Letzte 6 Monate
Bestätigter Kauf
Awesome Acoustic Guitar for the Money! I have owned a few Martins, Takamine's, Godin, Ovation, Many Taylors, & have played everything on the Market! This is a High Quality Acoustic & I love the Armrest!