Plainly and simply, providing customer service and quality items just as it should be done. As a 20+ year veteran of eBay, and 30+ years in retail customer service, we bring something to customers that has seemingly been lost over the years. All of our items are super clean, meticulously inspected to provide an accurate description of condition, and priced to be competitive even with giants like Amazon. Shipping is quick, generally next day, and all items are packed for safe arrival. We answer questions 7 days a week and at all hours, not just banker's hours. We deal in honesty, transparency and value. We strive to take away all aspects of "buyer's remorse", so that everyone is happy with every purchase. No surprises!! "