Here at Empire Thrift One, we believe you are entitled to great stuff for dirt cheap prices while receiving great customer service. Everyone is trying to find the best deal possible and with us, you know you are getting just that. Our goal is to make every transaction as pleasant and smooth as possible. Bid with confident knowing that we will receive exactly what you bid on and that we make the effort to make sure your item is properly packaged and shipped in the fasted amount of time possible. See something you like and just not sure or need more details? No problem! Simply message the store with the item # and we will get back to you within 24 hours or sooner. If for some reason you aren't 100% satisfied, please reach out immediately. Again, our goal is a 100% satisfactory rating and to improve out process going forward. We can only do that with feedback how we did, so please, if you get a chance, leave a review and tell us how we did. Thank you very much and happy bidding.