With over a combined 80+ years of corporate and client service experience and married for 45+ years, Mike and Jennifer understand commitment and the importance of great customer service and client satisfaction. We strive to meet and exceed your expectations to make every purchase a true "10" experience. We offer a 100% satisfaction guarantee. If for any reason we do not live up to your expectation or the item purchased is not what you expected contact us immediately and we will remedy the issue to your satisfaction or refund your money. No ifs, ands or buts about it. Your 100% satisfaction is our goal