Seller left me feedback stating they strive for a 5 star experience and to contact them with any issues. Item didn't arrive when expected. USPS tracking showed it bouncing back and forth from TX to NJ. I sent a seller a message to inform and see if there was any help they could offer (perhaps confirm correct shipping address etc..). I got no reply. That's not a 5 star experience. Item eventually arrived. Transaction was positive. Communication/customer service was not.
Antwort von yourmindsdesire- Verkäufer yourmindsdesire hat auf Bewertung reagiert.- Verkäufer yourmindsdesire hat auf Bewertung reagiert.
First thank you for your honest feedback. As explained to the buyer I an email this was an honest oversight on my part, as I did not see his one message that he sent regarding the package delay. Once I realized that there was a message I responded promptly as I alway do. I do truly strive to have every sale a 5 star experience for my buyers.
but I failed to do so on this purchase. If reading this please refer to my 100% customer satisfaction rate and hundreds of positive feedback
m***j (454)- Bewertung vom Käufer.
Letzter Monat
Bestätigter Kauf
Well made. Works great!
r***z (347)- Bewertung vom Käufer.
Letzter Monat
Bestätigter Kauf
Received in good time & well-packed. Item as expected! Good seller!!