We received our excalibur 5 tray from pappas collectables it is now operating and in use as we type our review. Shipping was timely, packaging was safe and secure. The description was exactly as described and the value and price was acceptable. It also was shipped with added protection with bubble wrap as it was needed per our delivery driver placed it a bit roughly. We are very happy with our purchase and would definitely buy from pappas collectables again.