Staying neutral on this one. nothing bad to say at all. seller responds Promptly to messages. shipping was slow. Box was damaged and beat up. thank God the Lego set was intact. sealed new in the box. I have not had a chance to open it up or build it nor will I for a while. I give the seller four out of five stars. definitely could be more prompt about shipping the item. other than that, I would not deter anybody from buying from this person. They seem to be a good seller. Tyvm.