Awful experience! I gave the seller my measures, the dress came bigger than asked, so I decided to return, opened a return request and then decided to close because I thought i could have the dress tailored (it ended up being more expensive than the dress). Closing my return was my mistake but Ebay told me that only the seller could reopen the request. Seller refused to accept my return when they assured me I had 30 days to return. Seller takes days to reply and doesnt provide a clear answer.
Antwort von ssunfay- Verkäufer ssunfay hat auf Bewertung reagiert.- Verkäufer ssunfay hat auf Bewertung reagiert.
Hello, all our products are customized based on the images and customer requirements. Each item undergoes quality inspection before shipment, and none have issues prior to dispatch. Regarding returns, we strictly follow eBay's return procedures. Should any problems arise with the product, we will do our utmost to resolve them.
s***f (3)- Bewertung vom Käufer.
Letzte 6 Monate
Bestätigter Kauf
Loved the dress! It was a custom made order. A bit bigger than the size I have, but still good! Shipping was speedy! Worth the price.
5***o (5)- Bewertung vom Käufer.
Letzte 6 Monate
Bestätigter Kauf
I try to always be honest... and although both the dress and the sleeves are off... the cape that I asked you to make turned out good, so thank you. But, I wish if only the dress was as good in reality as it looks in the photo...
i***v (1)- Bewertung vom Käufer.
Letzte 6 Monate
Bestätigter Kauf
Very beautiful dress, is a bit big on top but that can always be fixed. I love the dress.
s***o (1)- Bewertung vom Käufer.
Letzte 6 Monate
Bestätigter Kauf
The whole transaction was very fast, they respond very quickly to all your questions, and you can choose the color and style you want, I love this supplier.
t***h (132)- Bewertung vom Käufer.
Letztes Jahr
Bestätigter Kauf
The dress i thought i was ordering does not match the photos . The top looks nothing like it and the rest doesn’t really match the photos either
Antwort von ssunfay- Verkäufer ssunfay hat auf Bewertung reagiert.- Verkäufer ssunfay hat auf Bewertung reagiert.
Hello, the product is also shipped after strict quality inspection.
If you are not satisfied with the product, we do support return for refund.
You will be refunded only after receiving the returned package.