I try to list accurately to the best of my ability to give you actual pictures and descriptions and package all my own items for shipping but saying that I am only human and there is only two of us mistakes happen and not on purpose, so if there is an issue when you receive your item or you have a question before purchase just message me, items consist of displays, shelf pulls, or from local auctions or something i may no longer need, always feel free to ask questions 7 days a week and everything i list is here in SC USA