I actually expected to receive less. It was a surprise. The phone appears to have been barely used. The screen is sharp, not a single scratch, and neither is the back. The only slight signs of wear are on the power connector, but I give it a 9/10 for appearance. The phone was locked to T-Mobile (the seller mentions this), but it was very easy to unlock. In short, I have a very well-maintained phone at a price I couldn't pass up.
Note: If you see an apparent scratch on the back, it's a piece of