hi I am a amateur watchmaker . I do my best to make sure the watches that I sell are running correctly.. if I sell you a watch and there is anything wrong with it please before you give me negative feedback contact me so I can either fix the watch.. offer you a different watch I, or give you a refund.. recently somebody 2 people who i sold a watch to gave me negative feedback.. without contacting me.. without giving me a chance to fix the watch.. without giving me chance to give a refund this I don't understand. so I have done everything I can to contact this person and I get no answer back so this is why if you see that one negative I have I done everything I can to to correct it.. this action from the buyer I definitely do not understand ..that is not good business... like I said I would have bent over backwards to please this buyer.. they have not answered me back so I have put it in an appeal.. please look at my feedback everything is completely positive except for this one.. so please if anything's wrong contact me first and let us work this out.. now that's good business